Vikash Kumar Mishra
Gurugram,
Summary
Strategic Consultant known for high productivity and efficiency in task completion. Specialize in business process optimization, risk management, and stakeholder engagement. Excel in problem-solving, communication, and adaptability to ensure successful project outcomes. Navigate complex challenges using analytical skills and collaborative approach to drive organizational improvements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Consultant - Enterprise Key Accounts
Unicommerce eSolutions Ltd.
Gurugram
07.2023 - Current
- Managed a portfolio of 26 high-value enterprise SEA accounts.
- Fostered a culture of empathy within the team to better meet client needs.
- Partnered with diverse teams, including tech and product management, to meet client needs.
- Provided training to enhance team proficiency in resolving client issues.
- Acquired practical experience in API integration and various tools, including Postman, PuTTY, Grafana, Kibana, and Atlassian.
Intern - Key Account Manager
Unicommerce eSolutions Ltd.
Gurgaon
01.2023 - 07.2023
- Handled 7 key Indian enterprise accounts including VIPbags, Kapiva, Amalaearth, and Hindustan Unilever.
- Assessed client needs swiftly and accurately.
- Assessed market demand to deliver appealing products and services.
- Led Jiomart integration as the main contact.
Operations Management Trainee
Safexpress pvt Ltd
Jalandhar
06.2022 - 07.2022
- Drafted process documentation outlining standard operating procedures.
- Ensured compliance with safety regulations in the workplace environment.
- Utilized problem solving skills to troubleshoot issues that arose during the course of daily operations.
- Conducted regular audits of inventory levels, equipment maintenance.
- Assisted in the preparation of financial statements and reports to management.
Education
MBA - Supply Chain Management And Logistics
Mittal School of Business
Jalandhar06-2023
B.com - Advertising And Marketing
St.Xaviers College
Ranchi06-2018
Skills
- API integration
- Client relationship management
- Data analysis
- Project management
- Team collaboration
- Product training
- Client engagement
www.linkedin.com/in/vikash-mishra-b76183171
Certification
- Completed certification on Data Analytics by Google.
- Learned about Supply Chain Principles by Georgia Institute of Technology
- Passed aspiring minds exam
Languages
Hindi
First Language
English
Proficient (C2)
C2
Bengali
Upper Intermediate (B2)
B2
Accomplishments
- Received Maverick Award for always challenging the limits in FY25.
- Won Inter college quiz competition organized by Seekho.
- Solely managing SEA region for Unicommerce.
Timeline
Consultant - Enterprise Key Accounts
Unicommerce eSolutions Ltd.
07.2023 - Current
Intern - Key Account Manager
Unicommerce eSolutions Ltd.
01.2023 - 07.2023
Operations Management Trainee
Safexpress pvt Ltd
06.2022 - 07.2022
MBA - Supply Chain Management And Logistics
Mittal School of Business
B.com - Advertising And Marketing
St.Xaviers College
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