Microsoft Excel
Vikram Dalal
Field Operations Officer
Bahadurgarh
Summary
Results-driven and detail-oriented Field Operations Coordinator with experience in optimizing delivery processes and ensuring seamless operations. Adept at coordinating with clients to meet and exceed their expectations while overseeing and guiding a team of delivery agents for superior outcomes. Proven ability in route optimization, quality control, and implementing effective solutions to challenges.
Committed to enhancing operational efficiency, customer satisfaction, and contributing to the overall success of the organization.
Overview
1
1
year of professional experience
12
12
years of post-secondary education
2
2
Languages
Work History
Field Officer
Lets Transport
2022.09 - Current
- Coordinating with clients on a day-to-day basis for Delivery Operations, ensuring seamless communication and meeting client requirements.
- Monitoring and supervising delivery agents to maintain and improve overall operational efficiency.
- Strategizing and optimizing delivery routes to enhance efficiency and reduce delivery times.
- Conducting regular checks to ensure products are delivered in excellent condition and according to quality standards.
- Addressing and resolving any issues or challenges that arise during the delivery process promptly.
- Collaborating with cross-functional teams to find solutions to delivery-related problems.
- Building and maintaining positive relationships with clients through effective communication and problem-solving.
- Collecting feedback from clients to continuously improve delivery services.
Education
Bachelor of Science -
AIJHM College, Rohtak, M.D.U
2001.04 - 2013.04
12th - undefined
Mount View School, Bahadurgarh, H.B.S.E
10th - undefined
Mount View School, Bahadurgarh, H.B.S.E
Skills
Logistic Operations
undefinedAdditional Qualifications
- Former Sub Inspector, Border Security Force.
Personal Information
- Date of Birth: 04/06/92
- Gender: MALE
- Nationality: INDIAN
- Marital Status: UNMARRIED
Software
Power Point
Microsoft teams
Timeline
Field Officer
Lets Transport
2022.09 - Current
Bachelor of Science -
AIJHM College, Rohtak, M.D.U
2001.04 - 2013.04
12th - undefined
Mount View School, Bahadurgarh, H.B.S.E
10th - undefined
Mount View School, Bahadurgarh, H.B.S.E
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