VIKRAM HEGDE
Bangalore
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly highly competitive environment.
Overview
3
3
Languages
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Deputy General Manager
Ceyone Marketing Pvt Ltd
Bangalore
04.2021 - Current
- Directed marketing strategies to increase brand visibility and strengthen market position.
- Managed cross-functional teams to ensure alignment on project objectives and timelines.
- Oversaw budget allocation for marketing initiatives to maximize resource utilization.
- Developed training programs for staff to improve skills and performance standards.
- Coordinated product launches, facilitating clear communication across departments to ensure timely execution.
- Supervised team members, established performance goals, provided feedback, and conducted performance reviews.
- Established strong partnerships with internal teams and external partners to support collaboration and operational success.
Deputy Manager - Sales
Puravankara Ltd.
Bangalore
04.2019 - 03.2021
- Handling sales for Puravankara Ltd. Affordable housing segment ‘PROVIDENT HOUSING LTD’ significantly focusing on the South ,East and North zone market of Bangalore.
- Managing a strong customer relationship with the new as well as the existing clients.
- Provided consulting advice on client queries while developing tactics to achieve sales closure.
- Regularly updating CRM tools and maintaining a strong database to ensure having a healthy sales pipeline.
- Participated in product launches and contributed to business expansion efforts.
Platinum Relationship Manager
Reliance Jio Infocomm Ltd.
01.2017 - 03.2019
- Manage relationship with Device distributors, activation & recharge distributors and Key retail outlets including modern trade outlets.
- Visiting the SME Accounts and Premium individual customers assigned, ensuring all service-related queries (Requests, Complaints & Enquiries) handled and resolved within the stipulated TAT.
- Achieved team churn targets for both base and revenue churn month on month.
- Enhanced revenue through cross-selling to the assigned base.
- Upsold Corporate Connection and other products, generating new voice numbers with existing SME accounts.
- Collected payments from all SME and individual premium customers within the specified due dates.
- Collected payments from all SME and individual premium customers by the due dates.
- Achieved sales targets by converting leads into customers through effective outreach. (Lead Conversion, Cross-sell)
Business Development Executive
Justdial Ltd.
09.2015 - 12.2016
Education
MBA -
DAYANAND SAGAR INSTITUTION
B COM -
MES COLLEGE OF COMMERCE
PUC -
MES PU COLLEGE
S.S.L.C -
GOVT HIGH SCHOOL UMMACHAGI
Sirsi 07.2004 - 01.2007
Skills
- Sales expertise
- Negotiation techniques
- Client relationship management
- Customer needs assessment
- Project leadership
- Sales planning
- Marketing planning
- Data analysis
- Performance evaluation
- Efficient Team Management
- Team building
- Leadership
- Training and coaching
- Communication effectiveness
- Negotiation skills
Achievements And Rewards
- Received 'Employee of the Month Award' in Provident Housing Limited.
- Done highest sales during the time of new project launch in Whitefield.
- Received 'Employee of the Month Award' in Reliance Jio Infocomm Ltd.
Personal Information
- Received 'Employee of the Month Award' in Provident Housing Limited.
- Done highest sales during the time of new project launch in Whitefield.
- Received 'Employee of the Month Award' in Reliance Jio Infocomm Ltd.
Languages
- English
- Hindi
- Kannada
- Konkani
Languages
English
Proficient
C2
Hindi
Advanced
C1
Kannada
Advanced
C1
Timeline
Deputy General Manager
Ceyone Marketing Pvt Ltd
04.2021 - Current
Deputy Manager - Sales
Puravankara Ltd.
04.2019 - 03.2021
Platinum Relationship Manager
Reliance Jio Infocomm Ltd.
01.2017 - 03.2019
Business Development Executive
Justdial Ltd.
09.2015 - 12.2016
S.S.L.C -
GOVT HIGH SCHOOL UMMACHAGI
07.2004 - 01.2007
MBA -
DAYANAND SAGAR INSTITUTION
B COM -
MES COLLEGE OF COMMERCE
PUC -
MES PU COLLEGE