Results-driven Senior Relationship Manager with expertise in strategic planning and sales collaboration. Proven ability to foster strong client relationships and deliver tailored solutions that enhance customer engagement and satisfaction.
Overview
9
9
years of professional experience
Work History
Senior Relationship Manager
Hira Automobiles Ltd
Patiala
06.2019 - Current
Cultivated strong client relationships through consistent communication and engagement.
Collaborated with sales teams to design tailored solutions for diverse customer segments.
Monitored competitor activities to inform strategic planning and enhance relationship strategies.
Analyst
eClerx Chandigarh
Chandigarh
02.2017 - 10.2018
Provided real-time support for customer inquiries via chat platform.
Educated customers in USA on product features and usage through effective communication.
Education
Bachelor of Arts -
Govt. Mohindra College
Patiala
03-2008
Skills
Strategic planning
Sales collaboration
Data analysis
Customer engagement
Prepare sales agreements
Accomplishments
Promoted TL from DSE as per performance and skills in Apr 2024