Vinaya GS
Bengaluru
Summary
Dynamic Senior Sales Operation Analyst with a proven track record at Boomi, LP, excelling in order management and renewal quoting. Adept at problem-solving and training facilitation, I streamlined processes and enhanced collaboration, driving efficiency and accuracy in sales operations. Committed to delivering results and fostering team success.
Overview
8
8
years of professional experience
Work History
Senior Sales Operation Analyst
Boomi, LP
Bengaluru
01.2024 - Current
- Reviewed and booked various orders, including new business, incremental renewals, and professional services.
- Coordinated with invoicing team to resolve discrepancies efficiently.
- Assisted with month-end and quarter-end processes to ensure timely reporting.
- Managed end-to-end channel processes for OEM, reseller, and referral orders.
- Executed partner onboarding to enhance collaboration and service delivery.
- Created price books to standardize pricing across offerings.
- Developed quotes for channel orders to support sales initiatives.
- Facilitated new hire training and certification processes to ensure compliance.
Sales Operations Specialist
Dell Technologies
Bengaluru
04.2020 - 01.2024
- Produced accurate renewal quotes for storage and backup products across NALA region.
- Coordinated complex accounts, serving as primary contact for all stakeholders.
- Supported various regional teams as needed to enhance collaboration.
- Managed escalation requests, ensuring timely resolutions for team issues.
- Facilitated compliance of booked POs with internal sales booking team.
- Processed WINS deals and policy variation requests for customers efficiently.
Accounts Payable Associate
Diageo India private limited
Bengaluru
08.2019 - 02.2020
- Processed purchase order and non-purchase order invoices for Africa region.
- Reviewed parked invoices and facilitated posting within issue resolution team.
- Managed daily review of parked and blocked invoices, obtaining resolutions from markets.
- Addressed vendor queries regarding payment status through query email box.
- Executed timely processing of online payments and down payments to vendors before cutoff time.
- Developed dummy credit and debit reports for internal corrections.
- Conducted self-billing, cash advance processing, and debit balance management.
- Performed vendor reconciliation to ensure accuracy in accounts.
Accounts Payable Associate
Capgemini India Pvt ltd
Bengaluru
06.2017 - 07.2019
- Managed receipt and processing of invoices from clients per vendor terms.
- Handled direct inquiries and interactions with buyers and suppliers.
- Utilized Query Management system (BP Open Tool) for issue resolution and escalations.
- Resolved pending invoice issues related to approvers, buyers, and requisitioners.
- Ensured 100% accuracy in internal and external processes within turnaround time.
- Maintained Vendor Master Database and Material Master Database accurately.
- Documented processes according to standard operating procedures.
- Prepared daily auditing reports, error logs, and payment reports for management review.
Education
Bachelor of Commerce - Accounting
Mahatma Gandhi Memorial College
Mangalore 04-2015
Skills
- Order management and renewal quoting
- Problem solving and decision-making
- Attention to detail
- Training facilitation
- Deal desk management
Affiliations
- Involved in various PMR activities
- Helping NGO kids with their studies
Accomplishments
- Applause Awards for consistency In productivity and quality
- Two performance-linked allowances for the top performer of the month
- Organization-level awards: I have been awarded 2 Soaring Eagle awards and 3 Spot awards for outstanding achievement among the team.
- · Many appreciation mails from clients for the quick and accurate deliverance.
- Internal appreciation for the way of handling dominating clients without any major Escalations.
Languages
Kannada
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Senior Sales Operation Analyst
Boomi, LP
01.2024 - Current
Sales Operations Specialist
Dell Technologies
04.2020 - 01.2024
Accounts Payable Associate
Diageo India private limited
08.2019 - 02.2020
Accounts Payable Associate
Capgemini India Pvt ltd
06.2017 - 07.2019
Bachelor of Commerce - Accounting
Mahatma Gandhi Memorial College