Vinitha James
Thrissur
Summary
Dynamic and results-driven professional with over 9 years of experience spanning HR operations, payroll administration, and strategic relationship management across international and national platforms. Currently serving as Zonal Manager at CorporateConnections®, overseeing elite business leaders across Tamil Nadu, Kerala, and Pondicherry, with a strong focus on member engagement, event execution, and regional operations. Proven expertise in managing confidential data, coordinating with global headquarters, and delivering exceptional member experiences. Adept in streamlining processes, optimizing backend operations, and driving organizational efficiency with a professional, detail-oriented approach. Recognized for strong interpersonal skills, cross-functional collaboration, and a consistent commitment to operational excellence.
Overview
11
11
years of professional experience
Work History
Zonal Manager – India Region
Corporate Connections
Thrissur
03.2024 - Current
- Spearhead relationship management for high-value members (INR 2,000 Cr+ turnover) across Tamil Nadu, Kerala, and Pondicherry, ensuring premium engagement and satisfaction.
- Plan, coordinate, and execute strategic member meetings, regional forums, and exclusive business events to drive networking, collaboration, and business opportunities.
- Act as the primary liaison between India 2 region and CorporateConnections® headquarters, ensuring seamless communication, alignment on initiatives, and execution of global standards.
- Manage confidential member data with the highest integrity; maintain up-to-date records and handle all backend operational processes with precision.
- Oversee the end-to-end logistics, content, and quality of events, ensuring exceptional member experiences and adherence to brand excellence.
- Drive zonal performance through regular tracking, reporting, and strategic improvements in member engagement and retention metrics.
- Collaborate with leadership teams, vendors, and internal stakeholders to support regional growth and uphold the CorporateConnections® value proposition.
Senior HR Associate – HR Shared Services
Tag India Pvt Ltd
Kochi
05.2020 - 03.2024
- Provided end-to-end HR support for EMEA countries, including offer release, contract preparation, background verification, hiring/re-hiring, onboarding, offboarding, and profile creation.
- Coordinated with UK and EMEA head offices to execute onboarding/offboarding tasks and ensure seamless transitions.
- Managed HR processes such as absence tracking, ID/email creation, employee database updates, and policy documentation.
- Handled requests for maternity letters, visa/mortgage/reference letters, and legal name/personal information changes.
- Conducted exit formalities: surveys, termination letters, and final documentation.
- Delivered accurate HRMS data management, ensuring integrity and compliance with SLA timelines.
- Assisted Talent Acquisition with CV screening, interview scheduling, and onboarding documentation uploads.
- Processed referral bonuses, one-time payments, overtime wages, and supported payroll with exceptions and overpayments.
- Advised employees on pension schemes, benefits, and COVID-related support policies.
- Provided HR voice/data support in a high-volume customer service environment.
- Contributed to HR projects, reviewed and updated SOPs regularly.
- Hands-on experience with SAP, Workday, Salesforce, ServiceNow, and RMS.
- Supported HR Business Partners across strategic tasks and employee life cycle initiatives.
Head Consultant
Spreads Iot Solutions
THRISSUR
08.2018 - 06.2019
- Led sales strategy and execution, driving property sales through targeted advertising, open houses, and client engagement.
- Managed end-to-end client interactions — from initial inquiry to closing — ensuring high conversion and satisfaction rates.
- Oversaw daily client business operations to align with marketing objectives and performance metrics.
- Identified upsell opportunities and cross-selling strategies to boost revenue and client retention.
- Collaborated on payroll processing and cost management; created and maintained payroll account codes.
- Ensured data accuracy by analyzing payroll inputs, balancing totals, and distributing verified reports to clients.
- Originated weekly business reports, contract prep and qualifying documentation.
Global HRSS
Northgate Arinso HR Pvt Ltd
Kochi
09.2014 - 05.2017
- Managed end-to-end payroll for 8 countries (India, Australia, New Zealand, Japan, China, Thailand, Malaysia, Singapore), covering 3,500+ employees across multi-state locations.
- Oversaw weekly, bi-weekly, and semi-monthly payroll cycles; ensured compliance and timely processing.
- Maintained confidential employee data; resolved payroll and insurance queries for internal/external stakeholders.
- Prepared monthly reports on retirement, insurance, and payroll.
- Handled end-to-end HR operations: hiring, exits, internal transfers, benefits, training coordination, and employee verification.
- Documented grievances, supported recruitment, analyzed performance reports, and managed compensation data.
- Skilled in SuccessFactors and SharePoint; supported both voice and non-voice processes.
- Collaborated with third-party vendors and internal teams for smooth HR service delivery.
Education
Bachelor of Arts - Journalism, Psychology & English Literature
Garden City University
Bangalore05-2013
Skills
- Strategic Relationship Management
- Event Planning & Execution
- Regional Operations Oversight
- Confidential Data & Member Record Management
- Payroll & HR Shared Services (EMEA & APAC)
- Cross-Cultural Communication
- Process Streamlining & Policy Implementation
- Team Coordination & Stakeholder Engagement
- Administrative Efficiency & Reporting
- Professionalism & Member Experience Excellence
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Kannada
Intermediate (B1)
B1
Timeline
Zonal Manager – India Region
Corporate Connections
03.2024 - Current
Senior HR Associate – HR Shared Services
Tag India Pvt Ltd
05.2020 - 03.2024
Head Consultant
Spreads Iot Solutions
08.2018 - 06.2019
Global HRSS
Northgate Arinso HR Pvt Ltd
09.2014 - 05.2017
Bachelor of Arts - Journalism, Psychology & English Literature
Garden City University
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