VINODKUMAR SARAVANAN
Bengaluru
Summary
Dynamic Sales Operations professional with 4.8+ years of experience optimizing sales processes and driving revenue growth. Expert in data analysis, forecasting, and implementing CRM systems for improved efficiency and sales performance. Skilled in cross-functional collaboration to ensure seamless communication between sales, marketing, and finance teams. Committed to leveraging analytics and insights to support decision-making and elevate team productivity.
Overview
7
7
years of professional experience
Work History
Sales Engineer
Schindler India Private Limited
Bangalore
07.2023 - Current
- Streamlined essential sales support processes for representatives resulting in improved sales performance including standard & non-standard elevator & escalator quoting in SAP, territory reporting, and effective resolution of 40 daily cases from the sales team.
- Offered extra support during quarter-end and month-end sales in order to assist in meeting revenue goals.
- Collaborate with Sales Operations and other enabling support teams to ensure enabled Sales and Customer Success team. Coordinate with Finance and Legal teams to ensure contract and invoice alignment to sales orders. Provide quotes to prospective customers as advised by Sales team. Aide customers in navigating MSA (Master Services Agreement) process. Assist reps and customers with product configurations, pricings and other administrative tasks related to sales processes. Provide process and tool expertise that enable Sales and Success teams to achieve sales goals. Research and find data to support individual and comprehensive selling activities. Look for areas of improvement within systems and process to further enable efficiency. Operate as primary field and inside support resource, providing task offloading as needed.
Senior Technical Sales Engineer
Flatworld Solutions Pvt Ltd
Bangalore
12.2021 - 07.2023
- Managing and analyzing the sales pipeline from lead generation to closure, identifying bottlenecks and areas for improvement to optimize the sales process.
- Developing and implementing sales strategies to improve sales performance, analyzing market trends, identifying opportunities, and providing recommendations for improvement.
- Collaborating with the operations team to understand customer needs, identify product gaps, and develop solutions that meet or exceed customer expectations.
- Managing and maintaining accurate data in the company's CRM system, ensuring data integrity and accuracy of information in ZOHO CRM.
- Analyzing sales data and market trends to provide insights to the leadership team for decision-making and forecasting.
- Partnering with the Marketing team to develop marketing campaigns and collateral, providing feedback and case studies to improve sales.
- Managing relationships with delivery partners and vendors, ensuring delivery meets customer expectations and managing costs.
- Managing and maintaining contracts, including Service Level Agreement, Service Contractor Agreement, Scope Of Work, Work Order, Purchase Order, Master Service Agreement & Affiliated Order.
- Ensuring compliance with company policies, procedures, and regulatory requirements.
- Reporting on business growth, targets, profitability, and coordinating with operational functions to ensure successful execution.
- Ensured sales enquiries, orders and issues were processed accurately, quickly, and efficiently, maintaining excellent client service.
Business Development Executive
Vee Technologies
Bangalore
12.2020 - 12.2021
- Utilizing tools like Sales Navigator and ZoomInfo to conduct data mining and identify potential clients.
- Using a CRM tool, such as Prospect Accelerator, to track and manage leads and opportunities.
- Conducting cold calls and sending emails to engage with potential clients and generate interest in our services.
- Deep understanding of engineering verticals such as mechanical product design, drafting, detailing, reverse engineering, product modeling, and rendering to effectively communicate the value proposition to potential clients.
- Scheduling introductory meetings with prospects to understand their needs and requirements and providing them with a detailed insight on our company and service offerings.
- Working with the sales director to execute contracts and ensure successful handover to the operations team.
- Overall, my role involved collaborating with both sales and operations teams to deliver a seamless customer experience and achieve sales targets.
Technical Support Engineer
Diya Systems
Mangalore
07.2017 - 07.2018
- Provided technical assistance to clients on various products including Domain Name, Web Hosting Servers, and Website Security Certifications
- Part of my job role was also to suggest and upgrade the existing web hosting package by providing a detailed introduction on highly configured products.
- Handling customers via direct tele calls and JIRA ticketing system.
Intern
GENERAL MOTORS
Pune
05.2019 - 05.2020
- Gained comprehensive understanding of production, quality control, and BIW through a year-long internship at the Chevrolet plant.
- Acquired comprehensive understanding of the various stages of assembly through training in plant's production processes.
- I was then assigned to the quality control department, where I learned about the importance of ensuring that every vehicle leaving the plant met the highest standards of quality.
- Demonstrated proficiency in the implementation of diverse quality management approaches such as CMM, GD&T, and statistical process control.
Education
M.Tech - Machine design (Mechanical Engineering)
NMAM Institute of Technology
Karkala, KA01.2020
B. E - Mechanical Engineering
Srinivas Institute of Technology
Mangalore, KA01.2017
12th Standard - Computer Science
Vivekananda Pre-University College
Puttur01.2013
High School Diploma -
Sudana Residential School
Puttur, KA01.2010
Skills
- SAP NetWeaver
- ZOHO CRM
- Power BI
- MS office 365
- Prospect Accelerator
- Proposal Preparation
- Quote and Pricing
- SAS Product Knowledge
- Sales Training
- Solution selling
- Competitive Analysis
Languages
- English
- Hindi
- Kannada
- Tamil
- Malayalam
- Tulu
Hobbies and Interests
- Technology enthusiast
- Creative art works
- Travelling
Accomplishments
- Recognized as "Employee of the month" several times for the exceptional achievement of highest revenue value generation for the month.
- Implemented a process development in tracking the order status via MS excel using macros.
- Streamline the Leads generating from different platforms using Excel.
Timeline
Sales Engineer
Schindler India Private Limited
07.2023 - Current
Senior Technical Sales Engineer
Flatworld Solutions Pvt Ltd
12.2021 - 07.2023
Business Development Executive
Vee Technologies
12.2020 - 12.2021
Intern
GENERAL MOTORS
05.2019 - 05.2020
Technical Support Engineer
Diya Systems
07.2017 - 07.2018
M.Tech - Machine design (Mechanical Engineering)
NMAM Institute of Technology
B. E - Mechanical Engineering
Srinivas Institute of Technology
12th Standard - Computer Science
Vivekananda Pre-University College
High School Diploma -
Sudana Residential School
Similar Profiles
Aniruddha SardeshmukhAniruddha Sardeshmukh
NI/MOD Analyst at Schindler India Private LimitedNI/MOD Analyst at Schindler India Private Limited
Rahul BhatiaRahul Bhatia
Account Manager at Schindler Elevator India Private LimitedAccount Manager at Schindler Elevator India Private Limited
Saurabh Kumar SinghSaurabh Kumar Singh
Sr. Solution Specialist at Noventiq Services India Private Limited(Former Softline Services India Private Limited)Sr. Solution Specialist at Noventiq Services India Private Limited(Former Softline Services India Private Limited)