VIPUL PAMNANI
Deputy Manager
New Delhi
Summary
Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Branch Relationship Officer
BRO, AXIS BANK
5 2021 - 11.2022
- Worked as a BRO and was handling both operations and sales for the branch.
- Supported branch operations by adhering to compliance guidelines, mitigating risk, and maintaining accurate records.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.Managing escalations ,claim processing were dealt with utmost priority.
- I was awarded multiple times for qualifying various contests in insurance ,CASA deepening and various other products during my tenure with the bank.
Key Accounts Manager
INDUSIND BANK LTD, KARNAL
09.2020 - 04.2021
- Managed all High value accounts of the branch and was responsible for deepening the CASA value for the branch and cross selling the products offered to my mapped portfolio customers.
- Collaborated with cross-functional teams for seamless project execution and exceptional client service.
- Tracked key performance metrics regularly, ensuring constant improvement in account management strategies over time.
Sales Manager
FUTURE GENERALI INDIA LIFE INSURANCE CO.LTD
09.2019 - 01.2020
- Worked with the company as a Sales manager. During my short tenure with the company I was introduced to various insurance products which helped me in coping with the various difficulties individuals face in dealing with insurance as a product.
Assistant Manager
KOTAK MAHINDRA BANK
08.2017 - 09.2019
- Managed all Privileged Cards (Debit and Credit) for over 8 Branches across Delhi and NCR
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Got appreciated for my work and was Rated 4 for the 2 years I worked with the bank.
- Generated repeat business through exceptional customer service.
INTERN
SAV ENTERPRISES
05.2015 - 07.2015
- Took initiative to work on business development and analysis of logistics service industry
- Worked with a group of senior level executives to find innovative solutions in order to make dispatches of goods more efficient and less costly
- In a span of 2 months, I enhanced my exposure towards real world problems and tried to learn and grasp most out of the experience.
Education
B.Com (H) - Commerce
PGDAV College (University Of Delhi)
Delhi 04.2013 - 03.2016
Skills
HINDI (FLUENT), ENGLISH (FLUENT)
Tally, Excel (Certified), SAP (Basic)
- Portfolio Management
- Managing Escalations
- Developing reports and Standard operating procedures
- Sales proficiency
Timeline
Key Accounts Manager
INDUSIND BANK LTD, KARNAL
09.2020 - 04.2021
Sales Manager
FUTURE GENERALI INDIA LIFE INSURANCE CO.LTD
09.2019 - 01.2020
Assistant Manager
KOTAK MAHINDRA BANK
08.2017 - 09.2019
INTERN
SAV ENTERPRISES
05.2015 - 07.2015
B.Com (H) - Commerce
PGDAV College (University Of Delhi)
04.2013 - 03.2016
Branch Relationship Officer
BRO, AXIS BANK
5 2021 - 11.2022
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