Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
9
9
years of professional experience
Work History
Specialist Client Service Executive
Medusind Solutions India Private Limited
07.2015 - Current
Followed all company policies and procedures to deliver quality work.
Developed strong client relationships through consistent communication and attentive service.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Interpreted clients' needs and introduced services to fit specific requirements.
Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Listened and responded to customer requests and forwarded necessary information to superiors.
Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
Senior client servicing executive-Coding at Medusind Solutions India Pvt LtdSenior client servicing executive-Coding at Medusind Solutions India Pvt Ltd