Vishal
New Delhi
Summary
To grow successfully in a professional organization that offers a challenging and stimulating environment. To give my best and improve my abilities with time. Skilled in managing diverse personal services with focus on delivering exceptional client satisfaction. Have successfully led teams to achieve targets while ensuring top-notch service delivery across various operations. Strong organizational, communication, and leadership skills complement ability to streamline processes for increased efficiency and customer satisfaction. Made significant improvements in service offerings leading to enhanced client retention rates and positive feedback from stakeholders.
Overview
9
9
years of professional experience
Work History
Hub Manager
SHADOWFAX TECNOLOGIES PVT LTD
DELHI
02.2022 - Current
- Resolved customer complaints promptly and professionally.
- Collaborated with other managers and supervisors and kept informed of changes affecting service operations.
- Supervised operations and planned work schedules for personal attendants, hairdressers and caddies.
- Provided leadership support to motivate employees during peak periods of activity.
- Maintained accurate records of inventory, shipments, and deliveries.
- Ensured compliance with safety regulations and company policies.
- Analyzed data to improve operational efficiency through process automation or technology upgrades.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
Team Leader
NUVO EX LOGISTICS PVT LTD
DELHI
08.2016 - 09.2017
Education
Bachelor of Arts -
UNIVERSITY OF DELHI
DELHI07-2017
12th Pass -
CBSE Board
Skills
- Analytical skills
- Interpersonal skills
- Team player
- Enthusiasm
- Go-getter
- Challenge acceptance
- Performance in a challenging work environment
- Operations management
- Staff development
- Problem-solving aptitude
- Team building
- Productivity enhancement
- Employee training
- Inventory management
- Teamwork
Disclaimer
I hereby declare that the above written information is true to the best of my knowledge and belief.
Languages
- English
- Hindi
Personal Information
- Father's Name: Sh. Satish Kumar
- Mother's Name: Smt Sunita
- Date of Birth: 07/10/96
- Gender: Male
- Nationality: Indian
- Marital Status: Un Married
Accomplishments
- Best Hub In Charge 2023
- BEST HUB IN 2024
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Hub Manager
SHADOWFAX TECNOLOGIES PVT LTD
02.2022 - Current
Team Leader
NUVO EX LOGISTICS PVT LTD
08.2016 - 09.2017
Bachelor of Arts -
UNIVERSITY OF DELHI
12th Pass -
CBSE Board
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