Vishal B Mhatre
Assistant Vice President-Reconciliation Specialist
Virar
Summary
A performance-oriented, professional with over 19 years’ experience in banking and accounting with good knowledge of operational back-office work in ATM Operations. Adept at handling multiple activities and able to work under pressure. Currently seeking a senior position in …
Overview
21
21
years of professional experience
1
1
Language
Work History
Assistant Vice President
HITACHI PAYMENT SERVICES PVT. LIMITED, MUMBAI
09.2024 - Current
- Reported to the VP and supervising a team of 40 members.
- Responsible for ATM, BNA & CRM Reconciliation and handling ATM (Acquiring) queries for Axis Bank, ICICI Bank, State Bank of India, Punjab National Bank, CITI Bank, CBI Bank, Bank of Maharashtra, Bank of India, IndusInd, Yes Bank, WLA & MOF project etc.
- Responsible for ATM reconciliation process and ensure smooth functioning of the same.
- Responsible for EJ pulling process and ensure to make available for the reconciliation.
- Develop ATM recon, Dispute management System (DMS) tool with the coordination of technical team.
- Develop & set up processes for the dispute management and ensure that the same gets resolved with given TAT.
- Preparation of Daily, Quarterly, monthly MIS & management dashboards.
- Responsible follow up cross functional team to reduce deduction.
- Responsible for making decision on acceptance and rejection of disputes.
Senior Lead
NATIONAL PAYMENT CORPORATION OF INDIA, MUMBAI
02.2024 - 09.2024
- Reported to the In-charge and supervising a team of 10 members.
- Responsible for Arbitration of NFS, Ru-Pay, IMPS & UPI Reconciliation and settlement of all the products.
- Responsible for Onboarding of Banks for NFS, Ru-Pay, IMPS & UPI.
- Setting up Automation of Arbitration process and ensure smooth functioning of the same.
- Preparation of Daily, monthly MIS & management dashboards.
- Responsible for follow up with Banks, RBI, BO & cross functional team for smooth functioning.
- Responsible for making decision on acceptance and rejection of Arbitration cases.
Assistant Vice President
HITACHI PAYMENT SERVICES PVT. LIMITED, MUMBAI
09.2019 - 02.2024
- Reported to the VP and supervising a team of 40 members.
- Responsible for ATM, BNA & CRM Reconciliation and handling ATM (Acquiring) queries for Axis Bank, ICICI Bank, State Bank of India, Punjab National Bank, CITI Bank, CBI Bank, Bank of Maharashtra, Bank of India, IndusInd, Yes Bank, WLA & MOF project etc.
- Responsible for ATM reconciliation process and ensure smooth functioning of the same.
- Responsible for EJ pulling process and ensure to make available for the reconciliation.
- Develop ATM recon, Dispute management System (DMS) tool with the coordination of technical team.
- Develop & set up processes for the dispute management and ensure that the same gets resolved with given TAT.
- Preparation of Daily, Quarterly, monthly MIS & management dashboards.
- Responsible follow up cross functional team to reduce deduction.
- Responsible for making decision on acceptance and rejection of disputes.
Senior Manager
FINANCIAL SOFTWARE & SYSTEMS (P) LIMITED, THANE
12.2016 - 09.2019
- Reported to the AVP and supervising a team of 20 members.
- Responsible for ATM Reconciliation and handling ATM (Acquiring) queries for ICICI Bank, State Bank of India, Punjab National Bank, HDFC Bank, Allahabad Bank, Bank of Maharashtra and Union Bank of India etc.
- Setting up ATM reconciliation process and ensure smooth functioning of the same.
- Develop ATM recon tool with the coordination of technical team.
- Develop & set up processes for the dispute management and ensure that the same gets resolved with given TAT.
- Preparation of Daily, Quarterly and monthly MIS.
- Responsible for making decision on acceptance and rejection of disputes.
General Manager
ELECTRONIC PAYMENT AND SERVICES (P) LTD, ANDHERI- MUMBAI
11.2013 - 12.2016
- Reported to the President and supervising a team of 7 members.
- Responsible for ATM Reconciliation and handling ATM (Acquiring) queries for Ministry of Finance ATMs and Canara Bank.
- Set up ATM reconciliation process and ensure smooth functioning of the same.
- Developed & set up processes for the dispute management and ensure that the same gets resolved with given TAT.
- Prepared of Daily, Quarterly and monthly MIS.
- Responsible for making decision on acceptance and rejection of disputes.
Assistant Manager
FINANCIAL SOFTWARE & SYSTEMS (P) LIMITED, VIKHROLI- MUMBAI
08.2012 - 10.2013
- Reported to the Senior Manager and supervising a team of 3 members.
- Responsible for ATM Reconciliation and handling ATM (Acquiring) queries for ICICI Bank, State Bank of India, Allahabad Bank, Bank of Maharashtra and Union Bank of India.
- Set up ATM reconciliation process and ensure smooth functioning of the same.
- Develop ATM recon tool with the coordination of technical team.
- Develop & set up processes for the dispute management and ensure that the same gets resolved with given TAT.
- Prepared of Daily, Quarterly and monthly MIS.
- Responsible for making decision on acceptance and rejection of disputes.
Deputy Manager
AXIS BANK LIMITED, ANDHERI- MUMBAI
04.2011 - 08.2012
- Reported to the Senior Manager and supervising a team of 10 members.
- Daily accounting for settlement of funds for Euronet & NFS ATM network and Euronet ATM Mobile Recharge business.
- Responsible for ATM Reconciliation and handling ATM (Acquiring / Issuing) queries.
- Reconciliation of Payable accounts for Euronet & NFS ATM network and Euronet ATM Mobile Recharge business.
Senior Officer
ICICI BANK LIMITED, ANDHERI- MUMBAI
12.2006 - 03.2011
- Reported to the Chief Manager and supervising a team of 3 members.
- Promoted from Senior Officer to Process Manager and Central Audit Manager in April 2009 based on huge contributions to improvising processes, reducing costs, improving quality, and evaluating risk & control in the process.
- Worked as Process Manager (PM) and Central Audit Manager (CAM) in Retail Banking at ICICI Bank, Mumbai & responsible for process control, risk mitigation, cost reduction & quality assurance functions. Co-ordinated with BCP core team for analysing BCP enabled activity.
- Responsible for ATM Reconciliation and handed ATM (Acquiring / Issuing / Onus) queries.
- Handled ATM Cash withdrawal related activities.
- Handled responsibilities related to dealing with Cash Replenishment Agencies.
- Handled Utility Bill Payment System Reconciliation.
- Coordinated with other departments and back office for timely service to the customers and quick rectification of discrepancies, if any.
- Monitored the performance of team members and guiding them to successfully complete their assignments.
Executive-2
(ICICI Home Finance Company)
09.2005 - 12.2006
- Reported to the Manager and supervised team of 8 members.
- Successfully handled all the activities related to Utility Bill Payment System Reconciliation.
- Prepared daily and old reconciliation of Utility Bill Payment System.
Education
B.Com. -
University of Mumbai
01-2003
Skills
Proficient in MS Word, Excel and PowerPoint
Well versed with Tally 54, Banking Software Finacle and Internet
Certified with Microsoft certified trainer for creating effective dashboard via Google Data Studio
Operations management
Accomplishments
- Hitachi Payment & Services- Received “Most Valuable Performer” Award in 2023 from Mr. Sumil Vikramse, CEO & MD of Hitachi for outstanding performer.
- EPS- Received Star Performer award in 2014 & 2016 from Mr. Mani Mamallan, CEO & MD of EPS, for recognition of outstanding performance in Reconciliation.
- ICICI Bank- Received Award from MR. K. V. Kamath, CEO & MD of the Bank, for collaborating and giving high carat weightage to customer need on Project Proactive Action on ATM reversals (March 11, 2008).
- ICICI Bank-Completed reconciliation of old UBPS account and recovered old difference amounting to INR 1.25 crores from the customers.
- ICICI Bank-Successfully automated ATM Back-end Reconciliation & Front-end Reconciliation Project along with UAT sign-off, domestic as well as international.
Timeline
Assistant Vice President
HITACHI PAYMENT SERVICES PVT. LIMITED, MUMBAI
09.2024 - Current
Senior Lead
NATIONAL PAYMENT CORPORATION OF INDIA, MUMBAI
02.2024 - 09.2024
Assistant Vice President
HITACHI PAYMENT SERVICES PVT. LIMITED, MUMBAI
09.2019 - 02.2024
Senior Manager
FINANCIAL SOFTWARE & SYSTEMS (P) LIMITED, THANE
12.2016 - 09.2019
General Manager
ELECTRONIC PAYMENT AND SERVICES (P) LTD, ANDHERI- MUMBAI
11.2013 - 12.2016
Assistant Manager
FINANCIAL SOFTWARE & SYSTEMS (P) LIMITED, VIKHROLI- MUMBAI
08.2012 - 10.2013
Deputy Manager
AXIS BANK LIMITED, ANDHERI- MUMBAI
04.2011 - 08.2012
Senior Officer
ICICI BANK LIMITED, ANDHERI- MUMBAI
12.2006 - 03.2011
Executive-2
(ICICI Home Finance Company)
09.2005 - 12.2006
B.Com. -
University of Mumbai
PERSONAL PARTICULARS
Fluent in English, Hindi and Marathi
CORE COMPETENCIES
- Good communication skill (Verbal / Written)
- Team player and also ability to work independently.
- Customer service and resolving customer complaints.
- Good analytical skills.
- Sound knowledge of computers for banking.