Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Vishal Mishra

Gorakhpur

Summary

Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Process Associate

Cognizant Technologies Solutions
04.2024 - Current
  • Assisted advertiser with Google Ads issues, focusing on billing, policy and operational challenges.
  • Delivered support through phone and email, ensuring timely resolution of queries and maintaining strong client relationships.
  • Monitored quality assurance processes to ensure high quality deliverables.
  • Assisted Managing advertising campaigns on Google Ads.

Associate Software Engineer

Highradius Technologies
07.2022 - 12.2022
  • Managed stakeholders by presenting valuable insights to the client from their AR data and discussed how AI could help generate revenue for them.
  • Deployed models in production and independently took up UAT, Cutover, Go - Live, and Hyper - care for multiple Payment Date Prediction project
  • Developed and maintained Spring Boot-based microservices
  • Maintenance involves ensuring that the microservices continue to function correctly, fixing any bugs or issues that arise, and possibly making improvements over time.
  • Collaborated with cross-functional teams to design and implement RESTful APIs, enabling seamless integration with frontend systems.

Data Science Intern

Highradius Technologies
08.2021 - 07.2022
  • Worked on Machine Learning models on large time - series datasets for clients to predict payment dates of their customers' invoices to facilitate the working of the Accounts Receivables department
  • Improved the existing model performance metric to a more insightful AI metric from a business point of view, which showed more value to the client for the AI - based approach. Prepared the SQL query to make relevant changes in the production environment.
  • Worked on the Customer Segmentation use case to help clients better understand their customer base.

Education

B.Tech - Computer Science

Lovely Professional University
Phagwara, Punjab
07.2018 - 07.2022

Skills

  • Python
  • SQL
  • Java
  • C
  • Spring
  • Pandas
  • NumPy
  • Scikit Learn
  • Matplotlib

Certification

Data Structure & Algorithm - Geeks for Geeks

Timeline

Process Associate

Cognizant Technologies Solutions
04.2024 - Current

Associate Software Engineer

Highradius Technologies
07.2022 - 12.2022

Data Science Intern

Highradius Technologies
08.2021 - 07.2022

B.Tech - Computer Science

Lovely Professional University
07.2018 - 07.2022

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Vishal Mishra