Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Personal Information
Timeline
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Vishal Mori

Vishal Mori

Vadodara

Summary

Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.

Overview

8
8
years of professional experience

Work History

Relationship Manager

Kanan Interantional Pvt Ltd
Vadodara
2020.10 - Current

Relationship Manager – Agent Division
Feb 2023 – Present | Full-time

  • Manage agent partnerships and guide on study options across Canada, UK, Germany, Dubai, USA, and EU.
  • Handle end-to-end student application process from initial counseling to arrival at destination.
  • Maintain student records and ensure timely updates, follow-ups, and support.
  • Coordinate with students post-arrival for onshore services and ongoing engagement.

Communication Executive
Oct 2021 – Feb 2023 | Vadodara, Gujarat

  • Handled student data and provided guidance on deferrals, refunds, visa concerns, and class registrations.
  • Coordinated with universities for updates on application status, fee queries, and other student-related issues.
  • Submitted student applications through university portals and emails.

Business Development Associate || Pre Sales Executive

Byjus think and learn Pvt.
Bangalore
2020.11 - 2021.09
  • Company Overview: Byju's is an Indian multinational educational technology company, Byju's is offering online video-based learning programs for the K-12 segment as well as competitive exams.
  • Conducting market research and identifying potential clients.
  • Work closely with sales and marketing team to build and manage thoughtful, high performing materials for the sales teams.
  • Manage sales cycle from prospect to closing independently, discuss progress with management and develop solutions to improve closing ratio.
  • Liaising with Product Managers to provide feedback from clients about product requirements.
  • Deliver sales pitch, demo, presentation and proposal to potential clients.
  • Byju's is an Indian multinational educational technology company, Byju's is offering online video-based learning programs for the K-12 segment as well as competitive exams.

Customer support executive - Team leader || Loan specialist

Lendingkart Finance Ltd.
Ahmdabad
2018.02 - 2020.07
  • Company Overview: Lendingkart Finance Limited is a non-deposit taking NBFC, providing SME lending in India.
  • Manage a team and ensure that all key metrics of performance as per client SLA are met and exceeded.
  • To interact closely with other functions such as Collections/Credit/Product/Tech/Account etc in ensuring a smooth day to day functioning at the location.
  • Handling customer escalations and monitoring customer complaints on social media and reach out to provide assistance, also handle social media platforms (Facebook, Play store, Twitter).
  • Tracking, documenting, and reporting continuous client issues, lending habits and system problems.
  • Lendingkart Finance Limited is a non-deposit taking NBFC, providing SME lending in India.

Education

Excel Training - Microsoft Excel- Advanced Excel formulas & Funcation

Ahmdabad
12.2019

Bachelor of Engineering -

Parul Institute of engineering and Technology
Vadodara
05.2017

Skills

  • Team handling
  • Partner management
  • Advance Excel
  • Decision Making
  • Good typing

Accomplishments

  • Lendingkart- Performance of the month, 01/01/19, Appreciation for being star performance. Helping maximum customer to resolved queries via chat and social media platforms.
  • Lendingkart- Hall of fame award, 12/01/19, Appreciation for remarkable creative contribution in offline department.

Hobbies and Interests

  • Endurance sports
  • Traveling

Languages

  • English, Professional Working Proficiency
  • Hindi, Full Professional Proficiency
  • Gujrati, Native or Bilingual Proficiency

Personal Information

Date of Birth: 08/13/96

Timeline

Business Development Associate || Pre Sales Executive

Byjus think and learn Pvt.
2020.11 - 2021.09

Relationship Manager

Kanan Interantional Pvt Ltd
2020.10 - Current

Customer support executive - Team leader || Loan specialist

Lendingkart Finance Ltd.
2018.02 - 2020.07

Excel Training - Microsoft Excel- Advanced Excel formulas & Funcation

Bachelor of Engineering -

Parul Institute of engineering and Technology
Vishal Mori