Vishal R
Quality and Process Improvement
Summary
Quality & Process Manager and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
8
8
years of professional experience
2
2
Certifications
5
5
Languages
Work History
Deputy Manager of Operations
Pine Labs
05.2022 - Current
- Conducted regular audits to ensure compliance with regulatory requirements and internal policies.
- Improved operational efficiency by streamlining processes and implementing best practices.
- Led process improvement projects that resulted in increased efficiency and reduced waste within the operations department.
- Enhanced customer satisfaction by addressing issues promptly and implementing service improvements.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Implemented new systems and technologies to optimize workflow and increase productivity.
- Spearheaded employee training programs focused on fostering a culture of continuous learning and professional growth.
- Creation of process documents and yearly validation on the same.
- Incidents tracking, investigating on the RCA's for the occurred incidents and propose and work towards the corrective action & preventive action (CAPA).
- Active committee member for all the extra curricular activities organized by the company (Annual day, Sports, etc.)
Senior Executive - Inventory Management
GATI-KWE
09.2021 - 04.2022
- Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
- Streamlined operational processes to improve efficiency and reduce costs.
- Optimized supply chain operations, ensuring seamless product availability and customer satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Complete control of inventory management on day-to-day basis.
- Daily cycle count activities as per the standard.
- Monitoring of daily completion of put away activities with respect to the GRN.
- Maximum space optimization.
- Complete control on yearly wall to wall and reconciliation activities.
Senior Executive - Quality and Process Improvement
Yusen Logistics
02.2019 - 09.2021
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
- Reduced personnel costs by restructuring the management hierarchy to eliminate redundancies and promote cross-functional collaboration.
- Handled all the Quality and process improvement activities for 12 warehouses across Karnataka and Chennai from Feb 2019 to sept 2021 with major customers includes automotive Industries (Honda and Nissan), E-Commerce (Amazon), electrical and electronics (Pioneer and Konica Minolta), brands & retails (Arvind Ltd) etc.
- Creations of SOP based on Customer operation and conducting functional trainings after implementations.
- Conducting monthly quality audit related to operations, 5S, Gemba walk.
- Ensured all documents are controlled as per ISO standard.
- Conducting regular TMS (Time & Motion Study) in area of receiving, picking, packing & dispatch area and helping the team to increase the productivity.
- Customer claims handled with effective solution via root cause analysis, fishbone diagram, why-why analysis in form of CAPA. constantly working on keeping the team completely trained on cross function like inbound team trained in outbound team & vice-versa. (people management).
- Follow up multi-clients on monthly basis to know requirements. Address any form of violation of safety codes within the organization. Investigate and implement appropriate disciplinary action on violators of safety codes within the establishment.
Quality Control Engineer
Swagat Precision Products Pvt Ltd
07.2017 - 02.2019
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Conducted regular vendor evaluations to maintain supplier performance standards and drive ongoing improvements in component quality.
- Supported new product development initiatives through rigorous testing and validation efforts, ensuring seamless market launches.
- Preparation of hazard map and evacuation map with respect to the company standards.
- Using on all gauges and instruments for day-to-day material inspection.
- Daily schedule preparation for quality audit, get the feedback from customers and improve the process.
- Preparation, monitoring and updating the process charts like work instruction sheets and rejection monitoring sheets etc.
- Designing of fixtures and tools for CNC machines. Final inspection.
Education
Bachelor of Engineering - Mechanical Engineering
RVS College of Engineering
Coimbatore 04.2001 -
Skills
Quality tools for process enhancement
Operational excellence
SOP Creation & implementation
Audits
Incident management
Logistics management
Cost reduction
Business process reengineering
Cross-functional coordination
Problem-solving
MS office
Team leadership
Warehouse operations
Decision-making
Certification
[NDT Level 2] - [01/2017 - 04/2017]
Timeline
Deputy Manager of Operations
Pine Labs
05.2022 - Current
Senior Executive - Inventory Management
GATI-KWE
09.2021 - 04.2022
Senior Executive - Quality and Process Improvement
Yusen Logistics
02.2019 - 09.2021
Quality Control Engineer
Swagat Precision Products Pvt Ltd
07.2017 - 02.2019
Bachelor of Engineering - Mechanical Engineering
RVS College of Engineering
04.2001 -
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