Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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Vishal Saini

Gurgaon

Summary

Dynamic event operations and client management professional with 4+ years of experience in event operations, event execution, logistics coordination, and client engagement. Proven ability to manage large-scale corporate events, coordinate with vendors, and ensure flawless on-ground delivery. Skilled at driving operational excellence while also contributing to revenue growth through lead conversions, venue partnerships, and client retention initiatives. Adept at handling high-pressure environments, resolving operational challenges, and ensuring customer satisfaction. Seeking to leverage strong event coordination, client service, and field operations expertise as Associate – MICE Operations at FabHotels.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Venue Sales Manager

Venuemonk
Gurgaon
06.2024 - Current
  • Leading high-volume lead conversions and comprehensive event management at a top-performing banquet property.
  • Closed 67 deals resulting in ₹4+ Cr GMV across 21 distinct venues within a year.
  • Oversaw more than 60 venue partnerships, managing over 25 critical accounts for optimal client satisfaction.
  • Enhanced client retention rates by 25% through proactive feedback measures and issue management.
  • Facilitated communication among clients, vendors, and teams for flawless event execution involving décor and catering.
  • Conducted over 45 monthly venue visits while handling over 120 daily calls to ensure efficient operations.

Event Coordinator

Gini Corporates and Events
Delhi
04.2022 - 05.2024
  • Executed 8+ large-scale corporate events for clients such as Fortis and Samsung, maintaining brand compliance.
  • Handled end-to-end travel, logistics, and venue operations, ensuring on-site issue resolution.
  • Conducted 750+ meetings for lead generation and operations planning.
  • Supervised a team of executives to streamline event setup and on-ground coordination.
  • Provided daily reports and MIS tracking to management for performance monitoring.

Inside Sales Associate

Think And Learn Pvt. Ltd.
Gurgaon
07.2020 - 03.2022
  • Managed CRM-based operations with 240+ daily follow-ups, ensuring accurate client records.
  • Enhanced sales processes and cross-team coordination for better execution.
  • Developed strong consultative engagement skills that translated into improved client satisfaction.
  • Consistently exceeded monthly revenue targets, generating over ₹4 lakh through consultative selling.

Education

MBA - Marketing

Maharshi Dayanand University
Rohtak, India
10-2020

BBA - Business Administration

Maharshi Dayanand University
Rohtak, India
05-2018

High School Diploma -

Manav Rachna International School
Gurgaon, India, India
05-2015

Skills

  • Client engagement and relationship building
  • On-ground logistics and travel coordination
  • Sales strategy and lead development
  • Event and MICE operations
  • Crisis and issue resolution
  • Strategic account management
  • Vendor and procurement management
  • Deal closure and negotiation
  • Sales forecasting and performance reporting
  • Partnership development and revenue growth

Certification

  • Event Coordination & Control, Swayam, 05/01/25
  • Digital Marketing, Panasonic, 04/01/24
  • CRM Non-Voice Operations, NSDC, Government, 09/01/22

Languages

  • English, Advanced (C1)
  • Hindi, Bilingual or Proficient (C2)

Personal Information

Timeline

Venue Sales Manager

Venuemonk
06.2024 - Current

Event Coordinator

Gini Corporates and Events
04.2022 - 05.2024

Inside Sales Associate

Think And Learn Pvt. Ltd.
07.2020 - 03.2022

MBA - Marketing

Maharshi Dayanand University

BBA - Business Administration

Maharshi Dayanand University

High School Diploma -

Manav Rachna International School

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