VISHAL VISHWAKARMA
Mumbai
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes. Results-driven Senior Key Account Manager known for unparalleled productivity and efficiency in task completion. Possess strategic negotiation skills, adept at client relationship management, and proficient in market analysis. Excel in communication, problem-solving, and adaptability, ensuring successful outcomes in high-stakes environments.
Overview
9
9
years of professional experience
Work History
Key Account Specialist
phonepe pvt ltd
Mumbai
11.2025 - Current
- Managed key accounts by developing strong client relationships and understanding needs.
- Collaborated with sales teams to create tailored solutions for client requirements.
- Analyzed market trends to identify opportunities for account growth and retention.
- Developed account strategies that aligned with overall business goals and objectives.
Senior Key Account Manager
ONE97 COMMUNICATION
Mumbai
01.2025 - 10.2025
- Managed key client relationships to ensure satisfaction and loyalty.
- Developed account strategies to enhance client engagement and retention.
- Analyzed market trends to identify opportunities for account growth.
- Conducted regular meetings with clients to assess their requirements and feedback.
Team Leader
MEESHO PRIVATE LIMITED
Mumbai
01.2023 - 12.2024
- Coordinated team activities to enhance workflow efficiency and collaboration.
- Implemented training sessions for new team members on best practices and safety protocols.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
Area Sales Manager
Amazon pvt ltd
Mumbai
03.2021 - 12.2022
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Group Leader
ONE97 COMMUNICATION
Mumbai
07.2017 - 10.2020
- Developed training materials for new team members to ensure consistent operations.
- Streamlined workflow processes to increase efficiency within the group.
- Organized team-building activities to strengthen relationships and foster a positive environment.
- Worked with other group leaders to identify and resolve issues between teams.
Education
MBA - Marketing
GLOCAL UNIVERSITY
UTTAR PARDESH08-2021
Bachelor of Science - Science
Glocal University
Uttar Pardesh06-2018
Skills
- Market trend analysis
- Team collaboration
- Training program development
- Negotiation skills
- Problem solving
- Client relationship management
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Marathi
Intermediate (B1)
B1
Affiliations
- PLAYING CRICKET
- READING
- TRAVELLING
Timeline
Key Account Specialist
phonepe pvt ltd
11.2025 - Current
Senior Key Account Manager
ONE97 COMMUNICATION
01.2025 - 10.2025
Team Leader
MEESHO PRIVATE LIMITED
01.2023 - 12.2024
Area Sales Manager
Amazon pvt ltd
03.2021 - 12.2022
Group Leader
ONE97 COMMUNICATION
07.2017 - 10.2020
MBA - Marketing
GLOCAL UNIVERSITY
Bachelor of Science - Science
Glocal University