Vishesh Dang
Summary
To be part of organization with challenging position to expand and utilize my learning, skills and knowledge that will help me to enhance my interpersonal skills and provide ample room for growth in my career.
Overview
2
2
years of professional experience
Work History
Sr Customer Care Executive
Geanis Holidays Pvt Ltd
2023.01 - 2025.05
- Provided detailed product/service information to assist customers in making informed decisions.
- Maintained a positive, helpful attitude in a fast-paced, high-volume call center or service environment.
- Provided guests with information on availability, pricing, packages, and special promotions.
- Handled hotel room reservations via calls.
- Developed relationships with customers to ensure satisfaction and loyalty.
- Resolved escalated customer complaints within established time frames.
- Received and responded to customer inquiries in a timely manner, ensuring customer satisfaction.
Education
03/2017 -
Delhi University
2017-03
12th -
03/2012
2012-03
10th -
03/2010
2010-03
Skills
- MS-Excel
- MS-Word
- MS-Excel
- MS-Word
Timeline
Sr Customer Care Executive
Geanis Holidays Pvt Ltd
2023.01 - 2025.05
03/2017 -
Delhi University
12th -
03/2012
10th -
03/2010