To be part of organization with challenging position to expand and utilize my learning, skills and knowledge that will help me to enhance my interpersonal skills and provide ample room for growth in my career.
Overview
2
2
years of professional experience
Work History
Sr Customer Care Executive
Geanis Holidays Pvt Ltd
01.2023 - 05.2025
Provided detailed product/service information to assist customers in making informed decisions.
Maintained a positive, helpful attitude in a fast-paced, high-volume call center or service environment.
Provided guests with information on availability, pricing, packages, and special promotions.
Handled hotel room reservations via calls.
Developed relationships with customers to ensure satisfaction and loyalty.
Resolved escalated customer complaints within established time frames.
Received and responded to customer inquiries in a timely manner, ensuring customer satisfaction.
Sr Customer Care Executive at Teleperformance Global Services Private LimitedSr Customer Care Executive at Teleperformance Global Services Private Limited