SAP ByD
Vishnu Srivastava
Senior Technical Account Manager
Summary
Results-oriented Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering 8+ years of overall experience.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Technical Account Manager
Hilti India Pvt Ltd
Pune, Maharashtra
Dec.2019 - Current
- Achievement of Sales target in the assigned territory through Consultative selling approach and proper Account Development Plan
- Increase Share of wallet from current core customers and hunt for prospects and convert them to core customers
- Built long-term strategic partnerships to manage stakeholder expectations and meet revenue growth goals.
- Identified and proposed upsell and renewal opportunities and communicated value proposition to churn results for enterprise customers.
- Highlight differentiating advantages of End to End (E2E) total solution chain offer and digital solutions & services to customer
- Ensure accelerated introduction of new products for target customers
- Demonstrating products, features, benefits & advantages to relevant stakeholders -
- Responsible for AR collection targets and keeping AR within payment terms
- Reporting in Monthly Business Review and Territory Review meetings with management
- Monitoring competition and managing market
- Engaged in tool and process improvements to streamline customer success activities and services.
- Conducted presentations to large groups at trade shows, reseller events and onsite product trainings.
- Developed and executed solutions to customer needs and drivers through hands-on engagement.
- Maintain high quality customer data and capture all activities on Sales opportunities in CRM
Account Relationship Manager
Larsen & Toubro TS
Vadodara
01.2016 - 11.2019
- Managing relationship with key accounts (CPG & Chemical) in Asian Market for Engineering projects
- Responsible for business development activities for Plant Engineering (One of the vertical of L&T TS)
- Understanding customer needs and pain-points to suggest services/solutions and innovative ideas to meet client needs.
- Monitored sales performance metrics to achieve strategic account objectives.
- Important KPIs are growth of top line and bottom-line, Contribution Margin, Pricing, Receivables, Growth, Market Penetration
- Lead the technical strategy and commercial terms for developing bid responses to RFI/RFP received from clients
- Built credibility and trust to influence client's buying decisions.
- Partnered with internal resources to present additional value and expertise to clients.
- Carry out competitor analysis by constantly keeping abreast of market trends
- Facilitate leadership for budgeting, forecasting & planning various business development activities
- Identifying Business Partners: Looking for partnership opportunities with a vision to set up successful business model
- End-to-end exhibitions and roadshows management
- Presenting vertical performance to the Top Management in periodic reviews (Monthly, Quarterly and Half Yearly, Annual)
- Collaboration with various stakeholders of the company and institute effective Management Information System
Senior Executive - Information Management
Larsen & Toubro TS
Vadodara
07.2013 - 12.2015
- Asset Information Management for O&G & Chemical Majors
- Work closely with Information Management & Information Technology Leads to facilitate delivery of IM and IT scope of work
- Organizing Project official documents (including engineering/technical, correspondence, project management - commercial, legal) generated by Company and Contractor in the DMS
- Handle meetings with onsite team and vendors
- Provide required trainings to Engineers as well as project members in the use of document control systems
- Developing SQL based reports from Crystal Reports and generating various reports for quality and monitoring purpose
Education
B. Tech. - Mechanical Engineering
Rajasthan Technical University
Jaipur, Rajasthan 07.2008 - 04.2012
Skills
Business Developmentundefined
Accomplishments
- Addition of new logo (Fortune 500 company) to portfolio through cross continent support
- Played a key role in growing business for CPG & Chemical companies
- Collaborated with team of 10 in the development of Information Management Projects.
- Awarded by organization for excellent Team Work
Software
SAP C4C
CRM
Timeline
Senior Technical Account Manager
Hilti India Pvt Ltd
Dec.2019 - Current
Account Relationship Manager
Larsen & Toubro TS
01.2016 - 11.2019
Senior Executive - Information Management
Larsen & Toubro TS
07.2013 - 12.2015
B. Tech. - Mechanical Engineering
Rajasthan Technical University
07.2008 - 04.2012
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