VISHNUPRIYAN V
BPO
Bangalore
Summary
Number of years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. I was skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Customer Support Associate
MEDYBIZ PHARMA PRIVATE LIMITED
BANGALORE
11.2019 - 04.2023
- Provided primary customer support to internal and external customers for healthcare products.
- Answered healthcare product and service questions, suggesting other offerings to attract potential customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- I got a BEST PERFORMANCE AWARD for three years consecutively for excellence performance
- Provided sellers with accurate information concerning platform policies for sales, database issues and listing inaccuracies.
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Communicated with vendors regarding backorder availability, future inventory, and special orders.
- Assisted sellers with platform requirements for renewals and upgrades.
Customer Support Associate
HINDHUJA GLOBAL SOLUTIONS
BANGALORE
03.2018 - 11.2019
- Provided primary customer support to internal and external customers for banking process.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Two times i got best employee award in hindhuja global solutions
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
- Provided sellers with accurate information concerning platform policies for sales, database issues and listing inaccuracies.
Education
SSLC -
Green Park International School
SALEM 03.2010 - 03.2011
High School Diploma -
MUTHAYAMMAL POLYTECHNIC COLLEGE
NAMMAKAL 06.2011 - 04.2014
BACHELOR OF CIVIL ENGINEERING - CIVIL
KUMARAGURU COLLEGE OF TECHNOLOGY
COIMBATORE 07.2014 - 06.2017
Skills
Complaint resolution
Certification
Best Employee in Hindhuja global solutions
playing cricket
I was play cricket from my childhood itself , My inspiration is dhoni , always my weekend is with cricket only
Timeline
Best employee in medybiz pharma for outstanding excellence
01-2023
Customer Support Associate
MEDYBIZ PHARMA PRIVATE LIMITED
11.2019 - 04.2023
Best Employee in Hindhuja global solutions
04-2019
Customer Support Associate
HINDHUJA GLOBAL SOLUTIONS
03.2018 - 11.2019
BACHELOR OF CIVIL ENGINEERING - CIVIL
KUMARAGURU COLLEGE OF TECHNOLOGY
07.2014 - 06.2017
High School Diploma -
MUTHAYAMMAL POLYTECHNIC COLLEGE
06.2011 - 04.2014
SSLC -
Green Park International School
03.2010 - 03.2011
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