Summary
Overview
Work History
Education
Skills
Timeline
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Vishwa Narayan

Assistant Vice President
New Delhi

Summary

I am a result-oriented, visionary leader with over fifteen years of experience in enhancing business relations, spearheading sales and marketing efforts, and managing channel distribution. My strengths lie in leading teams and crafting practical solutions tailored to client demands. I am eager for a full-time position that allows me to utilize my skills in networking, marketing, and problem-solving while facing new professional challenges.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work History

Assistant Vice President

Shinhan Bank
03.2024 - Current
  • Company Overview: Shinhan Bank is the first bank in Korea, currently having 180 networks in more than 20 countries.
  • Coached team of over 50 employees on solutions selling strategies, customer relationship management and advanced product knowledge.
  • Prospecting and identifying new leads and pitching to clients through network marketing and penetration strategies.
  • Increased revenue by 15% year over year by successfully delivering exceptional customer service and creating welcoming, positive experiences.
  • Coached and motivated over 20 employees per week on a one-on-one basis, helping 88% achieve monthly goals.
  • Boosted overall regional consumer market base by 20% by 2024.
  • Analytical follow-through on all critical inter-departmental escalations and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Shinhan Bank is the first bank in Korea, currently having 180 networks in more than 20 countries.

Assistant Vice President

RBL Bank Ltd
01.2023 - 03.2024
  • Company Overview: RBL Bank Ltd is a private sector bank in India.
  • Successfully over-delivered company sales targets by 130% through effective task prioritization and great work ethics.
  • Increased revenue by 15% year over year by successfully delivering exceptional customer service and creating welcoming, positive experiences.
  • Boosted overall regional consumer market base by 20% by 2021.
  • Coached team of over 50 employees on solutions selling strategies, customer relationship management and advanced product knowledge.
  • RBL Bank Ltd is a private sector bank in India.

Sales Manager

HDFC Bank
11.2018 - 10.2021
  • Company Overview: HDFC Bank is India's largest private sector bank by assets and the world's 10th largest bank by market capitalisation as of April 2021.
  • Successfully over-delivered company sales targets by 130% through effective task prioritization and great work ethics.
  • Increased revenue by 15% year over year by successfully delivering exceptional customer service and creating welcoming, positive experiences.
  • Boosted overall regional consumer market base by 20% by 2021.
  • Coached team of over 50 employees on solutions selling strategies, customer relationship management and advanced product knowledge.
  • HDFC Bank is India's largest private sector bank by assets and the world's 10th largest bank by market capitalisation as of April 2021.

Regional-In-Charge

SME Online Technologies Private Ltd.
09.2011 - 01.2018
  • Company Overview: A subsidiary company of INTEC Capital Ltd., one of leading Non-Banking Financial Institutions in India.
  • Examined and reviewed data to identify and capitalize on system enhancement opportunities.
  • Identified control gaps in processes through critical assessment and implemented technology to standardize processes throughout region, saving time and money.
  • Increased speed-to-lead time by 50% by giving agile response using the information in hand.
  • Worked flexible hours, dealt with 50 calls per day to address customer inquiries.
  • A subsidiary company of INTEC Capital Ltd., one of leading Non-Banking Financial Institutions in India.

Intern

ELI Research
09.2010 - 08.2011
  • Company Overview: Internship in the Healthcare Division.
  • Collaborated with team and provided support in implementing new systems/procedures.
  • Internship in the Healthcare Division.

Education

MBA - undefined

Maharshi Dayanand University
Rohtak, Haryana
07.2012 - 05.2014

BBA - undefined

Maharshi Dayanand University
Rohtak, Haryana
07.2009 - 05.2012

Skills

Customer Acquisition & Retention

Timeline

Assistant Vice President

Shinhan Bank
03.2024 - Current

Assistant Vice President

RBL Bank Ltd
01.2023 - 03.2024

Sales Manager

HDFC Bank
11.2018 - 10.2021

MBA - undefined

Maharshi Dayanand University
07.2012 - 05.2014

Regional-In-Charge

SME Online Technologies Private Ltd.
09.2011 - 01.2018

Intern

ELI Research
09.2010 - 08.2011

BBA - undefined

Maharshi Dayanand University
07.2009 - 05.2012

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Vishwa NarayanAssistant Vice President