Vishwambher Tripathi

As a Group Business and Digital Marketing Head for Charak Hospital, I am responsible for developing and executing strategies that combine business objectives with digital marketing techniques to enhance brand visibility, attract patients, and improve the overall healthcare service experience. Below are the primary roles and responsibilities for this position:

• Business Strategy and Marketing
• Digital Marketing
• Patient Engagement and Experience
• Leadership and Team Management
• Stakeholder Engagement
• Performance Monitoring and Reporting
• Continuous Improvement

• I have demonstrated success in US healthcare sales and account management, with expertise in selling technology products and services tailored to the healthcare sector. Create, review, and manage agreements and proposals for sales, and ensure alignment between Telerad tech and the client's interests and legal requirements.
• Proficient in selling a wide range of healthcare technology solutions, including RIS PACS, HL7 integration, AI products (Mammoassist and Neuroassist), and services (annotation, ground truthing, AB testing, telereporting) directly and via channel partners and nurturing channel partners to expand market presence.
• a proven track record of account farming, nurturing existing client relationships, and cross-selling healthcare solutions, contributing to revenue growth.
• Have played a pivotal role in expanding our market presence and driving revenue growth. Responsible for identifying potential clients like CRO Pharmaceutical Sponsors, etc., building relationships, and promoting our suite of image core lab solutions.
• Managed the daily operations of the sales department, including the supervision of staff members.
• Identified and developed new markets for products or services.
• Collaborated with the marketing team to create promotional materials for target customers.
• Developed pricing strategies that would maximize profits while still remaining competitive in the market.
• Implemented process changes to streamline sales department workflow.
• Provided technical support for customers when needed, answering questions about product features and capabilities.
• Developed and significantly grew assigned territory using strong engagement and marketing skills.
• Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings, and optimizing product turns.

• . Built a domestic revenue run rate at Synapsica from pre-revenue to 3000 USD monthly recurring revenue (MRR) amounting to a total of 20,000 USD in FY 2021-22.
• Device personalized customer outreach initiatives to generate recurring business through cross-selling by 20%.
• Built and mentored the inside-sales function of 6 BDRs for India and USA resulting in a total of 120k USD of sales pipeline and 200 new opportunities for FY 2021-22.
• Managed a portfolio of 40 new mid-market and enterprise accounts at Synapsica in India and US geography for new revenue, cross-sell and upsell opportunities bringing in a revenue profit of 20K USD in FY 20222-23. Some notable mentioned from portfolio- [ Rad Partners USA, Spinal Kinetics USA].
• Managed the outbound cadence at Synaspica for the US market which resulted in a daily outbound cadence of 30 calls on daily basis. This resulted in the creation of 60 outbound opportunities in Q3 FY 2022.
• Responsible for driving the entire sales process starting from Level 1(L1) demo to complete discovery and finally the closure of the opportunity.
• Responsible for expectation management between various stakeholders starting from customer to product, engineering and the marketing team.

• Revitalized & restored profitability of 35 new acquired accounts by fostering customers relationship resulted in revenue base from 60 lakhs/month to 1cr/month.
• Expanded the customer base to 5 distributors, 6 private hospitals and 15 retails chains, which resulted in the revenue jump of 66%.
• Generated new business revenue of 30 lakhs/month through new market hunting, trade shows and cold calling.
• Conducted competitors’ studies and analyses market pricing structure.
• Consulted with clients aftersales and contract signing to resolve problems and providing ongoing support.

• Was Responsible for Oncology - MAB product sales growth in the region.
• Provided optimal assistance to Commercial Manager and handled a variety of tasks related to the import of unavailable therapies in India and Gov tenders.
• . Managed a portfolio of 1 Cr revenue monthly.
• Assisted the Senior Product Manager with all tasks related to the successful launching of products.
• . Researched competitive listings in the area and presented findings to the Senior Manager in order to penetrate competitors’ markets.
• 60% growth registered via Indian Military Academy, Dehradun and 3 Command Hospitals - Dehradun, Chandigarh, and Lucknow.

• Was Responsible for the research, Launch, and identification of key markets for Immunotherapies.
• Utilized a strong working knowledge of health and science.
• Served as an enthusiastic and knowledgeable Sales Associate in this highend allergy science market.
• Combined advanced knowledge of biological science and Pharma Sciences to achieve sales goals.
• Fast-tracked to Regional manager in 1.5 years.

• Sold, developed, and maintained Interventional Radiologist, Liver Transplant Surgeons through a strong call cycle. This led to consistent growth of 10% month over month within the territory with a strong relationship.
• Managed full cycle import of radioactive medicine requirements of clients like Ganga ram hospital, MAX healthcare and Medanta with the total revenue portfolio of 50 lakhs monthly.
• Developed mid-sized Hospital & Diagnostic Center in South Delhi and Faridabad.
• Rekindled the 20% new lost customers to Competitors. Resulted in revenue jump of 10%.