Vismita Mitchelle

Key Responsibilities & Achievements:

- VMWare Administration:

• Managing and maintaining VMware vSphere environments (ESXi, vCenter, vSAN,vMotion, DRS, HA, SRM).

• Performing VM provisioning, cloning, snapshots, templates, and resource optimization.

• Monitoring and troubleshooting VM performance, capacity, and availability.

• Applying patches, upgrades, and firmware updates to ESXi hosts and vCenterappliances.

• Configuring and managing VMware clusters for high availability, fault tolerance,and load balancing.

• Ensuring compliance with security policies, patching cycles, and audit requirements.

• Supporting capacity planning and forecasting for compute, storage and network resources.

• Collaborating with application, storage, and network teams for end-to-end solution delivery.

• Providing L3 support and mentoring junior admins.

- System & Server Administration:

• Provisioned and managed virtual machines (VMs) across Hyper-V, VMware, and Azure platforms.
• Maintained and supported core infrastructure services including Active Directory, DNS, DHCP, Group Policy, and antivirus solutions.
• Handled system upgrades, patching schedules, and performed routine infrastructure health checks.

• Managed and maintained VMware infrastructure across multiple clusters and sites consisting of 2000+ ESXi hosts, vCenter Server and virtual switches.

• Work experience managing complex compute infrastructures supporting physical (Lenovo, HP), virtual (VMware) and cloud (IBM SoftLayer) compute environments.

• Implemented and maintained VMware vMotion, high availability (HA) and distributed resource scheduling (DRS) features to maximize uptime and resource utilization.

• Performed patching and upgrade of hosts and Vcenter using Update Manager and Power CLI

• Working experience on VROPs, VRLi, Densify to monitor and build of VMs.

• Basic troubleshooting experience of VMs and Hosts.

• Provided technical support and guidance to end-users, addressing their virtualization-related inquiries and resolving technical issues in time.

• Have hands on experience on Netcool and ServiceNow.
• Resolution of incidents and problems.
• Plan and Execution of changes.
• Engaged with customers with respect to timely support using ServiceNow and IBM Bluecare for the same.
• Suppression task performed by Scripting.