VITTALA SAI RAM PRASAD
IT Banking Consultant
Eluru,AP
If you really look closely, most overnight successes took a long time.
Steve Jobs
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Company CultureSummary
Deputy Branch Manager coordinating daily branch operations, customer servicing, and control checks in a retail banking environment. Oversees audit parameters, compliance routines, and transaction accuracy while supporting error-free execution across account servicing and workflow handoffs. Strengthens branch performance by identifying process gaps and improving operating discipline.
Overview
2
2
Languages
2
2
Certifications
6
6
years of professional experience
Work History
Deputy Branch Manager
ICICI BANK
02.2024 - 08.2026
- Supported 2CR in branch transactions while maintaining accurate records and smooth service flow.
- Processed 15 customer requests daily across account servicing and branch workflows.
- Supervised daily branch operations and delivered accurate, error-free execution of core banking processes.
- Monitored audit parameters and compliance controls in line with banking regulations and internal policies.
- Identified process gaps and supported improvements to reduce operational errors and streamline branch activity.
- Coordinated customer, branch, and workflow requirements across account servicing, transactions, and banking operations.
- Managed NEFT, RTGS, KYC, and re-KYC activity within branch processes to support timely customer servicing.
Relationship Manager
ICICI BANK
02.2021 - 02.2024
- Maintained 5% accuracy in deposit and withdrawal records while operating the cash counter.
- Managed 15 customer interactions per day through CRM follow-ups and relationship support.
- Processed customer name, nominee, and mobile-number changes, plus mode-of-operation updates, through branch workflows.
- Handled loan service requests, Demat services, and support for Fixed Deposits, OD against FD, Mutual Funds, SIP, and Lump-sum investments.
- Built working knowledge of banking products, customer journeys, and operational workflows, including core banking and branch technology requirements.
Education
Bachelor of Science - Mechanical Engineering
04-2017
GPA: 71.00%
High School Diploma - undefined
05-2013
GPA: 89.90%
High School Diploma - undefined
05-2011
GPA: 78.00%
Skills
Branch operations
Audit & compliance
Process improvement
Team supervision
Audit parameter resolution
Core banking
CRM
KYC / Re-KYC
NEFT / RTGS
Loans & deposits
Certification
NISM, Mutual Fund Distributor Certification
Interests
Banking Technology, Process Improvement, Customer Experience
Personal Information
- Date of Birth: 26 July 1996
- Nationality: Indian
BANKING TECHNOLOGY EXPOSURE
- Finacle (iCore) — core banking system exposure through branch operations and customer servicing.
- CRM — customer management, follow-ups, service activities and relationship workflows.
- Banking process controls — KYC/Re-KYC, account servicing, transaction processing and audit parameters.
- Business-process understanding — identifying operational requirements and supporting process improvements.
Languages
English
Intermediate (B1)
Telugu
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Deputy Branch Manager - ICICI BANK
02.2024 - 08.2026
Relationship Manager - ICICI BANK
02.2021 - 02.2024
C.S.I English Medium High School - High School Diploma,
Sri Chaitanya Junior College - High School Diploma,
Sir C R Reddy College of Engineering - Bachelor of Science, Mechanical Engineering