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Dynamic IT Support Specialist with proven success at TaskUS India, excelling in technical support and customer service. Expert in troubleshooting Windows OS and optimizing remote connectivity, enhancing user productivity. Recognized for resolving complex issues efficiently, contributing to improved system stability and user satisfaction. Strong problem-solving skills drive exceptional results in fast-paced environments.

To Secure a Challenging and Responsible Position, Which Can Provide Opportunity for Development And Progressive Application of My Qualification, Skills and Experience.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

To constantly grow as an individual & professional for personal benefit and benefit of the organization which I would work for.

Senior Desktop Support Engineer with 20+ years of enterprise IT support, including Level 2–3 troubleshooting and cross-functional collaboration. Expertise in endpoint management, network protocols, and escalation support, working with telecom teams to resolve Five9 issues and maintain 24/7 on-call readiness. Proven track record reducing downtime, mentoring teams, and delivering proactive maintenance in regulated and global environments.

VIVEK KUMAR VERMA

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Remote Desktop Support Engineer

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Remote Desktop Support Engineer

Bachelor of Science - Computer Applications

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