Vivek Mahato
Kolkata
Summary
Dynamic leader with a proven track record at Titan Company Limited, enhancing training programs and boosting learner engagement. Excelled in driving sales and team performance at Lenskart.com and Future Retail LTD. Skilled in MS Office and adept at fostering strong relationships, demonstrating exceptional interpersonal and analytical abilities. Achieved significant milestones in sales and training effectiveness.
Overview
10
10
years of professional experience
Work History
Regional Training Manager Fastrack East
Titan Company Limited
06.2023 - Current
- Develop and design training programs that align with organizational goals and learner needs
- Set clear learning objectives and outcomes
- Conduct training sessions (OJT, CRT and Online) in an engaging and interactive manner
- Facilitate discussions, demonstrations, and activities that enhance learning
- Monitor participant progress through quizzes, tests, or practical evaluations
- Provide constructive feedback to help learners improve
- Maintain accurate records of training attendance, performance, and feedback
OJT Store Manager
Lenskart.com
Kolkata
11.2017 - 05.2023
- Identify business opportunities by identifying prospects and evaluating their Position in the industry; researching and analyzing sales options
- Sells products by establishing contact and developing relationships with Prospects; recommending solutions
- Maintains relationships with clients by providing support information, and researching and recommending new opportunities; Profits and service improvements
- Managing sales team of 5 people and monitoring their performance relating to Sales and targets
- Managing the store operation
Intern
Future Retail ltd.
05.2015 - 07.2015
- Helped in Designing promotional campaigns for Jamai sosthi, The Great Indian Kitchen Festival
Assistant Department Manager
Future Retail LTD
- Using suggestive selling techniques to increase sales
- Implement all above points strictly and cultivate maximum sales
- Managing sales team of 12 people and monitoring their performance relating to Sales and targets
- Responding quickly and resourcefully to customer requests or concerns
- Directed all activities required to achieve store sales, targets, goals
- Ensure efficient handling of customers and maintaining high service standards
- Occasionally opening and closing the store
- Serving multiple customers in a short period of time
- Carrying out re-merchandising, display, price markdowns duties
- Creating and maintaining long-term relationships with regular customers
- Ordered stock and ensured customers do not return empty-handed
Education
PGDM - Marketing (Major), Operation (Minor)
Calcutta Business School
01.2016
B. COM - Accountancy Honors
Kharagpur College
01.2013
Higher Secondary - Commerce
Railway Boys School
Kharagpur01.2010
Secondary - General
Railway Mixed School
Kharagpur01.2008
Skills
- Self-Motivated
- Interpersonal Skills
- MS Office
- Excel
- PowerPoint
- SAP
- SPSS
Extra Curricular Activities Achievements
- Diploma in painting
- Diploma in art & craft
- Member of Zeron, culture feast of Calcutta Business School.
- Participated in the 3 Day Entrepreneurship Awareness Camp at Calcutta Business School conducted by Enterprise Development Institute (EDI) under the aegis of The National Science & Technology Entrepreneurship Development Board, Govt. of India.
Residence Mobile
+91 9932851895
Languages
- English
- Hindi
- Bengali
Awards
- Got the best sales award for the month of Sep 2018.
- Got the best sales employee of the year award 2018-19.
- Got the best customer service award.
Skill Sets
- Self-Motivated and good interpersonal skills set.
- Proficient in MS Office, Excel, PowerPoint, SAP and SPSS.
Personal Information
- Father's Name: Mr. Balaram Mahato
- Date of Birth: 10/15/91
Timeline
Regional Training Manager Fastrack East
Titan Company Limited
06.2023 - Current
OJT Store Manager
Lenskart.com
11.2017 - 05.2023
Intern
Future Retail ltd.
05.2015 - 07.2015
Assistant Department Manager
Future Retail LTD
PGDM - Marketing (Major), Operation (Minor)
Calcutta Business School
B. COM - Accountancy Honors
Kharagpur College
Higher Secondary - Commerce
Railway Boys School
Secondary - General
Railway Mixed School
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