Vivek Nair
Sambalpur
Summary
Dynamic sales leader with a proven track record at Axis Bank Ltd, excelling in client relationship management and team leadership. Expert in developing impactful sales strategies and training teams to enhance performance. Adept at fostering strong client connections while driving market share growth through effective communication and adaptability.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Area Sales Manager
Axis Bank Ltd
Sambalpur
09.2023 - Current
- Managed client relationships to ensure customer satisfaction and loyalty.
- Developed sales strategies to enhance market presence and competitiveness.
- Trained and mentored junior sales staff on effective selling techniques.
- Presented product offerings to clients, highlighting benefits and features.
- Maintained up-to-date knowledge of banking products and services for effective selling.
- Managed a team of sales representatives in order to achieve maximum results.
- Provided training and guidance on product knowledge, selling techniques and customer service.
- Monitored sales team performance and provided effective training to help each reach targets.
- Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
- Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
- Interacted regularly with senior management to discuss current strategies and future plans.
- Conducted field rides with sales personnel to provide in-the-field coaching and training.
- Monitored competitor activities and adjusted strategies to maintain competitive advantage.
- Set individual sales targets with sales team, aligning with company objectives.
Sales Manager
HDFC Bank Ltd
Cuttack
09.2019 - 08.2022
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Collaborated with marketing team to create promotional materials for target customers.
- Resolved customer complaints regarding sales and service.
- Gained market share in new sales performance through aggressive team training.
- Trained and mentored team members on customer engagement techniques and product knowledge.
Sales Manager
Sundaram Finance Ltd
Bhubaneswar
05.2013 - 08.2019
- Developed and executed sales strategies to increase market share in financial services.
- Trained and mentored team members on customer engagement techniques and product knowledge.
- Analyzed market trends to identify new business opportunities for retail banking products.
Education
MBA - Finance And Marketing
Amrita School of Business
Coimbatore 04.2011 - 03.2013
Bachelor of Commerce - Accounting
BJB Autonomous College
Bhubaneswar , India 04.2008 - 03.2011
Skills
- Sales strategy
- Client relationship management
- Team leadership
- Training and mentoring
- Product knowledge
- Effective communication
- Adaptability to change
- Relationship building
Timeline
Area Sales Manager
Axis Bank Ltd
09.2023 - Current
Sales Manager
HDFC Bank Ltd
09.2019 - 08.2022
Sales Manager
Sundaram Finance Ltd
05.2013 - 08.2019
MBA - Finance And Marketing
Amrita School of Business
04.2011 - 03.2013
Bachelor of Commerce - Accounting
BJB Autonomous College
04.2008 - 03.2011