Vivek Sheorain
Gurgaon
Summary
Dynamic sales professional with proven success at Flipkart, excelling in B2B and D2C sales. Expertise in account management and client acquisition, driving revenue growth through strategic relationship building. Adept at utilizing Salesforce for sales pipeline management while demonstrating strong leadership skills to enhance customer engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Manager Sales
Flipkart(Instakart Pvt Ltd)
12.2025 - Current
- Manages key accounts and drives the sale of logistics services, overseeing client portfolio that generates Monthly revenue of 1.5 crore
- Responsible for growing the designated zone by onboarding new clients and meticulously managing their share of wallet(sow).
- Focuses on growing both Large and Non-large accounts, including major clients like Euronics, Utkarsh, Oswaal books, Healthmug, Aggregators/Dropshippers, and New Age D2C Brands.
- Built the GTM strategy for new products
- Engaged customers to identify needs and recommend suitable products.
- Demonstrated product features and benefits to enhance customer understanding.
Assistant Manager - Sales - B2B & B2C
Blue Dart Express Limited
Gurgaon
03.2025 - 12.2025
- Responsible for onboarding & account managing of SME's, D2C Brands, Online/Retails sellers, Strategic Customers, B2B Clients for Blue Dart Express services across India, owning targets & ensuring best-in-class experience.
- Frequent offline/online meeting with accounts to ensure smooth operational processes and strong business relationship.
- Decide target customers, Build mechanism to generate & qualify leads for acquisitions by designing and evolving the pitching strategy to get higher conversion.
- Developing new revenue streams by regularly meeting existing accounts to validate services & pitch product developments.
- Setting up internal & external SOP's to ensure esteemed shipper experience and timely receivables within credit terms.
- Exploring opportunities with new & existing accounts to get the incremental business by offering best-in-class experience.
- Analyzing data, conducting deep dive to tap gray areas and designing efficient processes that fits for all.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
Assistant Manager - Sales
Ecom Express Limited
Gurgaon
08.2022 - 03.2025
- Enterprise sales, Revenue & Business Development.
- New acquisition, key account management, and business relationship development.
- Communicate with cooperates directly to explain features and merits of products and services offered by the organization.
- To maintain a strong & potential pipeline of new acquisitions to ensure team meeting its revenue targets month over month.
- Data analysis, Billing reconciliation and payment follow with clients to ensure receivables within credit terms.
- Coordinating with internal stakeholders to meet customers' requirements and ensure regular growth in SOW.
- Analyzing & Designing SOP, mapping, and freezing requirements and providing the best solutions to the business.
- Business and Services review meeting with clients to enhance base.
- Tapping gray areas of concern and analyzing & implementing corrective actions.
- NDR & MIS management, data analysis, performance evaluation.
Business Development Executive - Retail
GatiKwe Pvt Ltd
Gurgaon
04.2021 - 07.2022
- New Business Development: - Generating leads through cold callings, emails, business partner referrals etc.
- Converting leads into opportunities New contract signing Generating revenue of at least 4 lakhs each month from new business.
- Managing customer portfolio of 60 customers.
- Generating monthly revenue of 40-45 lakhs each month.
- Monitoring the customers on the basis of growth, degrowth, trading, non-trading.
- Daily visits of 5-6 customers for business growth, collections, rate hikes depending on the requirements of the customers.
- Monitoring and driving key performance metrics i.e; Delivery TAT, Pickup performance.
- Monitoring day to day operations.
- Resolving clients daily operational issues within the given SLAs.
- Designing SOP, mapping and freezing requirements and providing best solutions to the business.
- Monthly review meeting of each customer.
- Handling Areas: Gurgaon, IMT, Dharuhera, Rewari, Bawal, Wazirpur.
Senior Sales Executive - DTD Cargo
Spicejet Limited
Ahmedabad & Indore
06.2019 - 04.2021
- Responsible for business retention, along with planning for new customers by building contacts to achieve set targets and contribute to development and growth of business.
- Gathering information of competition and provide feedback to the reporting manager related to market.
- Working with other departments to resolve customer queries for smooth running of ours & customers business.
- Targeting the appropriate number of potential customers to generate new business revenue.
- Identifying areas of customer concern or disagreement and identify additional sales opportunities.
- To develop business associates in the given area.
- Handling Areas: Indore, Bhopal & Raipur.
Education
MBA - Marketing and Production & Operation Management
Pacific Business School/Rajasthan Technical University
Udaipur, IndiaBachelor of Science - Information Technology
Pacific Institute of Technology/Rajasthan Technical University
Udaipur, IndiaHSC - Science Education
Kendriya Vidyalaya(CBSE Board)
Gandhinagar, IndiaSSC -
Kendriya Vidyalaya( CBSE Board)
Gandhinagar, IndiaSkills
- Leadership
- B2B/B2C/D2C sales
- MS office
- Logistics & Supply Chain
- Seller/Brand acquisition
- Salesforce
- Account management
- Customer engagement
- Revenue growth
- Client relationship management
- B2B sales
- Business development
- Client acquisition
- Sales pipeline management
Extracurricular Activities
Handball, 2004, Won silver medal, 2005, Won silver medal, 2006, Won silver medal, Kendriya Vidyalaya National Sports Meets, 2003, Won silver medal, 2004, Won silver medal, 2005, Won silver medal, 2006, Won silver medal, Attended Adventure & Trekking camps in Ranikhet & Nainital.
Languages
- English
- Hindi
Personal Information
- Date of Birth: 09/08/90
- Gender: Male
Timeline
Assistant Manager Sales
Flipkart(Instakart Pvt Ltd)
12.2025 - Current
Assistant Manager - Sales - B2B & B2C
Blue Dart Express Limited
03.2025 - 12.2025
Assistant Manager - Sales
Ecom Express Limited
08.2022 - 03.2025
Business Development Executive - Retail
GatiKwe Pvt Ltd
04.2021 - 07.2022
Senior Sales Executive - DTD Cargo
Spicejet Limited
06.2019 - 04.2021
MBA - Marketing and Production & Operation Management
Pacific Business School/Rajasthan Technical University
Bachelor of Science - Information Technology
Pacific Institute of Technology/Rajasthan Technical University
HSC - Science Education
Kendriya Vidyalaya(CBSE Board)
SSC -
Kendriya Vidyalaya( CBSE Board)