Vivek Singh Tomar
Gurgaon
Summary
Dynamic executive with over nine years of proven success in driving mission-critical results across diverse sectors. Exceptional communication and cross-cultural team management skills foster collaborative environments that enhance productivity and innovation. Entrepreneurial mindset focused on maximizing profitability while strategically aligning with organizational leaders to support key business initiatives. Results-oriented team leader dedicated to forging strategic alliances that propel growth and operational excellence.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Senior Executive - Operations
Travel Boutique Online
Gurgaon
10.2023 - Current
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Negotiated high-value contracts with key suppliers, reducing material costs and improving profit margins.
- Reduced operational risks while organizing data to forecast performance trends.
Storage Administrator
DXC Technology
Bangalore
01.2020 - 10.2023
- Worked on SAN and NAS environments.
- Administered NetApp 7-mode and C-mode storage arrays.
- Managed volumes, CIFS, NFS, LUNs, snapshots, aggregates, and Vservers.
- Performed proactive health checks using NetApp Active IQ and Unified Manager.
- Configured Brocade and Cisco SAN switch zoning.
- Handled storage access, permissions, and configurations.
- Managed SnapMirror, Snapshot, and SnapVault replications.
- Resolved disk-related issues (SAS, SATA, SSD) with vendors.
- Responded to alerts promptly to minimize downtime.
- Monitored and optimized storage performance.
- Ensured SLA compliance.
- Worked with SNOW and SM9 ticketing tools.
- Prepared weekly, monthly, incident, audit, and health check reports.
- Participated in weekly client technology calls.
Corporate Travel Consultant
Tamarind Global
Gurgaon
01.2016 - 12.2019
- Coordinated transportation, accommodations, and itineraries for domestic and international trips.
- Promoted travel products and negotiated deals with suppliers.
- Collaborated with revenue management for pricing optimization.
- Managed travel arrangements for 10+ corporate accounts.
- Handled vendor interactions and negotiated corporate rates.
- Maintained accurate records of bookings, payments, and communications.
- Provided customer service and implemented feedback.
Education
10th -
Saraswathi Shishu Mandir
Ambah07.2006
MBA - Tourism And Travel Management
IITTM
Gwalior06-2016
PGDCA
Makhanlal Chaturvedi National University
Bhopal 04.2001 -
Bachelor of Science -
Jiwaji University
Gwalior 04.2001 -
12th -
Vivekananda Public School
Ambah04.2009
Skills
Customer relations
Interests
Bike Riding, Photography, Traveling
Timeline
Senior Executive - Operations
Travel Boutique Online
10.2023 - Current
Storage Administrator
DXC Technology
01.2020 - 10.2023
Corporate Travel Consultant
Tamarind Global
01.2016 - 12.2019
PGDCA
Makhanlal Chaturvedi National University
04.2001 -
Bachelor of Science -
Jiwaji University
04.2001 -
10th -
Saraswathi Shishu Mandir
MBA - Tourism And Travel Management
IITTM
12th -
Vivekananda Public School
Awards
Champ Award
Internships
Travel Assistant (May 2015 – July 2015), Nimble Tours, Mumbai, India
Links
LinkedIn: www.linkedin.com/in/vivekstomar