TARUN V

Kotak Mahindra Life Insurance Company Limited
Associate Recruitment and Development Manager (L3 Grade)
Chennai, Tamil Nadu
February 2025 – Present

• Appointed as ARDM under L3 grade to lead and drive the recruitment of high-performing insurance advisors within the agency vertical.

• Spearhead end-to-end recruitment activities, including sourcing, screening, onboarding, and training of life insurance advisors.

• Develop and execute advisor engagement strategies to ensure motivation, retention, and consistent performance in alignment with company goals.

• Conduct sales orientation programs and monitor advisor productivity to build a strong, revenue-generating team.

• Collaborate with cross-functional teams to deliver customer-centric insurance solutions, ensuring the highest level of client satisfaction.

• Consistently meet monthly and quarterly recruitment and business targets, contributing to overall branch and regional performance.

• Actively participate in leadership meetings, strategic planning, and performance reviews to support business development.

• Foster a culture of accountability, entrepreneurship, and innovation in line with the Kotak Mahindra Group’s mission to become a global Indian financial services brand.

• Company Overview: Spearheaded marketing and sales initiatives for retail lending (RL) mortgages, home loans, and loan against property (LAP), driving consistent growth in loan origination and portfolio expansion.

• Developed and implemented targeted marketing strategies to promote retail lending products, including home loans and LAP, attracting diverse customer segments.

• Built and maintained strong relationships with clients, guiding them through the mortgage process to ensure a seamless and positive customer experience.

• Collaborated with cross-functional teams, including underwriting and operations, to deliver tailored financial solutions that meet client needs.

• Conducted market analysis to identify emerging trends, assess competitive positioning, and adjust marketing approaches accordingly.

• Consistently achieved and exceeded sales targets, contributing to overall business growth and enhancing market competitiveness.

• Spearheaded marketing and sales initiatives for retail lending (RL) mortgages, home loans, and loan against property (LAP), driving consistent growth in loan origination and portfolio expansion.

• Company Overview: One year of work experience in HCL, Sholinganallur as a Credit in Australian Mortgage underwriting project in the department of inventory management.

• Customer Representative in Australian Mortgage Underwriting.

• Analyze customers' current financial positions, employment histories, credit histories, credit needs, repayment abilities, and assets offered as security.

• Apply expertise in the 4 Cs of Credit (Character, Capacity, Capital, and Collateral) to assess creditworthiness effectively.

• Ensure adherence to regulatory and company guidelines while quickly understanding and evaluating complex subject matters.
• Assess credit risk associated with each loan application and provide outcomes regarding approval or decline of loan applications.

• Demonstrate in-depth knowledge of lending/credit policies, mortgage insurance guidelines, and financial products to make informed and high-judgment decisions.

• Engage in external stakeholder communication, including brokers and lenders, through professional and effective calls.

• Provide customer-centric communication with a strong focus on building positive rapport and trust.

• Exhibit excellent written and verbal communication skills, ensuring clarity and professionalism in all interactions.

• One year of work experience in HCL, Sholinganallur as a Credit in Australian Mortgage underwriting project in the department of inventory management.