Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Vivek Mohanraj

Coimbatore

Summary

Dynamic and results-oriented Solution Specialist at Microsoft with 12 years of experience in selling SaaS, ITSM, CRM, ERP, AI - LCNC, PLM, and R&D software across BFSI, Manufacturing, ITES and Digital Natives industries. Proven track record of driving revenue growth, leading strategic enterprise deals, and delivering customer-centric digital transformation outcomes. Expertise in consultative selling, complex deal management, and stakeholder alignment across C-level and technical teams. Adept at crafting tailored solutions that enhance productivity, efficiency, and organizational growth. Recognized for strong communication, leadership, and cross-functional collaboration skills. Seeking opportunities to leverage enterprise sales expertise and deliver high-impact business results.

Overview

12
12
years of professional experience

Work History

Solution Sales Specialist - AI Buisness Process

Microsoft
Bangalore
12.2024 - Current
  • Drive Sales Opportunities: Leverage in-depth knowledge of Microsoft AI Business Solutions to identify and drive sales opportunities within enterprise accounts.
  • Customer Engagement: Engage with Enterprise customers in India to understand their business needs and provide tailored solutions that align with their strategic goals.
  • Solution Expertise: Maintain expertise in Microsoft AI Business Solutions, including Copilot Studio, Dynamics 365 and Power Platform, to provide valuable insights and recommendations to customers.
  • Strategic Planning: Develop and execute strategic plans to achieve sales targets and drive business growth within enterprise accounts.
  • Customer Success: Focus on customer success by ensuring that solutions are effectively implemented and deliver the expected business outcomes.

Key Achievements:

  • 125% revenue attainment in FY25
  • 110% attainment for FY26 H2 (ongoing)

Lead – Account Executive

Freshworks Inc
Bangalore
12.2021 - 09.2024
  • Expert in Hunting and Deal Qualification: Skilled in identifying, qualifying, and closing high-value Digital native accounts in India using market insights and customer data.
  • Exceeded sales goals with 110% of quota in 2022, earning the "Maximizer" award for major deals.
  • Top performer in 2023 and Achieved 125% in H1 2024., consistently exceeding sales targets and driving revenue growth.
  • Strategic collaboration with Marketing, Partner, Demand Gen, and Solution Engineering teams to generate pipeline and deliver optimal solutions.
  • Impeccable CRM hygiene: Maintained a meticulous and accurate CRM system for efficient data management and reporting.
  • Expert solutioning along with the Solution Architect team to address client pain points and propose suitable product solutions.
  • Cultivated strong relationships with C-level executives, making them advocates for Freshworks solutions.

Senior Enterprise Account Manager

Onedirect (now Gupshup)
Bangalore
10.2020 - 12.2021
  • Top sales performer: Achieved 100% of quota in the first year, securing large deals.
  • Early promotion: Promoted to Senior Account Manager within 6 months for exceptional performance.
  • Highest self-generated pipeline: Led in self-generated pipeline in the Digi-native space.
  • Solution architect: Provided tailored solutions and demos from insightful discovery calls.
  • Meticulous deal management: Used MEDDPICC sales methodology to close large deals efficiently.
  • Diverse solution expertise: Sold solutions including social listening, WhatsApp Business API, chatbots, and ticketing systems.
  • Startup agility: Managed the entire sales process end-to-end for strategic accounts.

Territory Sales Manager - South

CADFEM India
Bangalore
07.2018 - 10.2020
  • Propelled CADFEM South to Ansys Leadership
  • Grew Ansys business from scratch, securing large accounts.
  • Achieved the highest revenue and profitability among South Ansys partners.
  • Increased bill-of-materials through proactive engagement.
  • Optimized complex sales using the MEDDIC process.
  • Cultivating Customer Success
  • Drove new business and repeat purchases through strong client relationships.
  • Solutions Architect: Crafted presentations aligning offerings with customer needs.
  • Collaborative Champion: Coordinated with pre-sales, marketing, and cross-functional teams.
  • Managed the entire sales process for high-value deals.

Business Development Manager

Sonata Software
Bangalore
01.2016 - 06.2018
  • Spearheaded GTM strategy & execution: Led territory planning, marketing initiatives, workshops, and exclusive events, propelling new line of business launch.
  • Secured strategic partnerships: Forged lucrative collaborations with Grabert, Stratasys, and 3D Systems, driving significant revenue growth.
  • Conquered new frontiers: Managed Karnataka, Hosur, and Kerala territories, securing 19 new customers within a year.
  • Compliance champion: Successfully handled the PTC compliance business, ensuring smooth operations and customer satisfaction.
  • Leadership recognition: Earned "Emerging Team" award for outstanding performance in FY17-18, a testament to dedication and teamwork.
  • Industry titan clientele: Partnered with industry leaders like PTC, Dassault Systems, Ansys, Siemens, and Grabert, solidifying market presence.

Account Manager

Softcell Technologies
Bangalore
04.2014 - 12.2015
  • Maximizing Revenue Across South India
  • Top Salesperson Award: "Best in India" for closing large deals among 100+ partners.
  • Consistently Exceeded Quotas: Overachieved Q1-Q4 targets, maximizing bottom-line growth.
  • Full-Cycle Specialist: Managed sales journey from prospecting to closure.
  • Achievements:
  • New Business Champion: Secured 20 new accounts, growing customer base by 30%.
  • Renewal Master: Retained 100% of existing clients, fostering long-term partnerships.
  • Strategic Dealmaker: Closed 7 large deals, driving substantial revenue.
  • Problem-Solver: Addressed client needs, achieving high satisfaction.
  • Territory Dominator: Exceeded regional sales targets by 130%, consistently surpassing expectations.

Education

MBA - Sales& Marketing

Christ University
Bangalore
03.2014

BE - Mechatronics

Sri Krishna College of Engineering and Technology
Coimbatore
04.2012

Skills

  • SAAS Sales
  • AI Sales
  • Solution Sales
  • Negotiation
  • Team Management
  • Sales Operation
  • GTM Strategy

Personal Information

Title: Solution Sales Specialist - AI Buisess Process

Timeline

Solution Sales Specialist - AI Buisness Process

Microsoft
12.2024 - Current

Lead – Account Executive

Freshworks Inc
12.2021 - 09.2024

Senior Enterprise Account Manager

Onedirect (now Gupshup)
10.2020 - 12.2021

Territory Sales Manager - South

CADFEM India
07.2018 - 10.2020

Business Development Manager

Sonata Software
01.2016 - 06.2018

Account Manager

Softcell Technologies
04.2014 - 12.2015

MBA - Sales& Marketing

Christ University

BE - Mechatronics

Sri Krishna College of Engineering and Technology
Vivek Mohanraj