Hi, I’m
WASIM MANSURI
SALES OFFICER
MUMBAI,MH
Summary
Customer-oriented sales professional with over 9 years of experience building relationships, retaining top accounts and growing profit channels. Self-motivated leader with expertise in introducing products and implementing pricing models and inventory controls. Effective motivator identifying customer needs to deliver solutions. Tactical team builder and strategic planner with experience in consumer-based product sales verticals.
Overview
10
years of professional experience
Work History
JINDAL LIFESTYLE MUMBAI, Maharashtra
Sales Officer
07.2024 - Current
Job overview
- Conducted product demonstrations at client locations, highlighting features and benefits that met their unique requirements.
- Increased overall sales by building strong relationships with clients and identifying their specific needs.
- Maximized revenue potential by upselling complementary products or services based on an in-depth understanding of each client''s needs.
- Developed new business opportunities by researching potential clients and understanding their industry trends.
- Generated detailed reports on individual sales performances, identifying areas of improvement for ongoing success.
LUXURY PERSONIFIED LLPMUMBAI, INDIA
AREA SALES MANAGER
10.2018 - 07.2024
Job overview
- Increased profitability by developing pipelines utilising multiple marketing channels and sales strategies.
- Educated customers on available processes and services.
- Planned and executed promotional in store events to increase business and sales revenues.
- Generated monthly and annual sales reports to determine growth and areas requiring improvement.
- Created professional sales presentations to creatively communicate product quality and market comparisons.
- Educated customers on available processes and services to increase sales.
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
- Forecasted product sales and achieved quarterly and annual sales objectives.
- Maintained friendly and professional customer interactions.
WONDERCHEF PVT.LTDMUMBAI, INDIA
Retail Store Manager
04.2017 - 10.2018
Job overview
- Oversaw stock control to maintain sufficient inventory levels and minimise waste.
- Designed innovative marketing and sales promotions to increase foot traffic, profits and customer loyalty.
- Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment.
- Created positive working environments by offering support and guidance to staff.
- Managed medium-sized retail teams of 5 +, managing work schedules, employee queries, regulations and complaints.
- Closely monitored team performance, identifying improvements and managing change.
- Developed strategic marketing campaigns that increased sales and encouraged repeat business.
- Matched traffic volumes by preparing work schedules for staff according to peak periods and holidays.
AL OBAIDANI.COMUSCAT, OMAN
RETAIL STORE INCHARGE
05.2016 - 04.2017
Job overview
- Matched traffic volumes by preparing work schedules for staff according to peak periods and holidays.
- Conducted competitor research to identify opportunities and determine potential threats.
- Developed strategic marketing campaigns that increased sales and encouraged repeat business.
- Managed complex customer complaints, offering smart solutions for continued customer satisfaction and loyalty.
- Enforced health and safety regulations by regularly monitoring operations, appropriately dealing with rule-breakers.
- Oversaw stock control to maintain sufficient inventory levels and minimise waste.
- Managed the creation and implementation of store promotions, designing based on customer trends and money-making opportunities.
- Maintained an extensive knowledge of product range to efficiently answer customer, employee and head office queries.
FABINDIA PVT.LTDMUMBAI, INDIA
Customer Relations Executive
07.2014 - 05.2016
Job overview
- Oversaw customer service apprenticeships workload, providing guidance and supervision.
- Displayed a positive and solution-focused approach during all customer interactions.
- Handled lifecycle customer complaints, managing from initial query through to timely resolution.
- Received exceptional customer feedback regarding customer service, product knowledge and complaint resolution efficiency.
- Maintained thorough, precise product knowledge, delivering reliable, accurate customer advice.
- Built and nurtured productive customer relationships through expert account management and proactive communication.
Education
MUMBAI UNIVERCITY
BACHELOR OF COMMERCE from ACCOUNTING & FINANCE
2014
University Overview
- [Degree] Graduate
MUMBAI BOARD
HIGHER SECONDARY SCHOOL CERTIFICATE from ACCOUNTING
2011
SIR.J.P ENGLISH HIGH SCHOOL
SECONDARY SCHOOL CERTIFICATE from MATHS
2009
Skills
Sales planning
Relationship building
Performance tracking
Sales presentations
Sales training
Sales reporting
Competitor analysis
Brand representation
Brand building
Closing techniques
Cold calling
Additional Information
- Father Name: Mr. Shakil mansuri
- Mother Name: Mrs. Mumtaz Mansuri
- Marital Status: Married
- Date of Birth: 21th April 1992
- Nationality: Indian
- Gender: Male
- Religion: Muslim
Languages
English
First Language
Hindi
Proficient
C2
English
Proficient
C2
Marathi
Upper Intermediate
B2
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of [Action].
Timeline
Sales Officer
JINDAL LIFESTYLE
07.2024 - Current
AREA SALES MANAGER
LUXURY PERSONIFIED LLP
10.2018 - 07.2024
Retail Store Manager
WONDERCHEF PVT.LTD
04.2017 - 10.2018
RETAIL STORE INCHARGE
AL OBAIDANI.CO
05.2016 - 04.2017
Customer Relations Executive
FABINDIA PVT.LTD
07.2014 - 05.2016
MUMBAI UNIVERCITY
BACHELOR OF COMMERCE from ACCOUNTING & FINANCE
MUMBAI BOARD
HIGHER SECONDARY SCHOOL CERTIFICATE from ACCOUNTING
SIR.J.P ENGLISH HIGH SCHOOL
SECONDARY SCHOOL CERTIFICATE from MATHS
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