Wasim Shaikh
Pune
Summary
Proactive professional with strong analytical and research skills, capable of understanding technical concepts and handling complex information. Detail-oriented and committed to accuracy, with a strong focus on process efficiency and quality outcomes.
Overview
1
1
year of professional experience
3
3
Certifications
Work History
Operations Representative
Concentrix
Pune
03.2024 - 06.2025
Managed customer email queries for RedBus, troubleshooting booking errors and failed payment transactions efficiently.
Education
Bachelor of Science - Theoretical Physics and Mathematics
L.K.D.K. Banmeru Science College, Lonar, Maharasht
09-2022
Higher Secondary Certificate - PHY, CHEM , MATH , BIO
Shri Shivaji Jr. College Lonar, Buldhana
Lonar 04-2019
Skills
- Analytical thinking
- Problem-solving aptitude
- Attention to detail
- Client communication
- Time management
Languages
English
Proficient (C2)
C2
Marathi
Native
Native
Hindi
Proficient (C2)
C2
Certification
CERTIFICATION IN MS-CIT (Maharashtra State Certificate in Information Technology)
Affiliations
Problem-solving activities.
Timeline
Operations Representative
Concentrix
03.2024 - 06.2025
Bachelor of Science - Theoretical Physics and Mathematics
L.K.D.K. Banmeru Science College, Lonar, Maharasht
Higher Secondary Certificate - PHY, CHEM , MATH , BIO
Shri Shivaji Jr. College Lonar, Buldhana