Y JOSHNA
Bangalore
Summary
Seeking a challenging position in an organization where I can use my talents and skills to grow and expand an organization as well as myself.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Senior Process Associate
Infosys BPM Limited
Bangalore
01.2024 - Current
- Worked for the APAC region, handling the Hire to Retire process.
- Using the HRMS tool, SAP SuccessFactors.
- Have been trained in the US, EMEA, and APAC regions.
- Worked on the preparation of SOPs for the regions - US, EMEA, and APAC.
- Have trained the New Joinees in the organization by giving relevant Knowledge Transfer and handovers.
- Have been crucial in setting up the client project from scratch by providing suitable contribution to the Go-Live of the project.
- Was pivotal in the User Acceptance Testing for a tool called Leap BizOps portal.
- I have managed client queries on a daily basis via the tool Leap BizOps, with a service level agreement (SLA) of 2 working days.
- Received Client Appreciation for quick resolution and zero errors while processing the requests.
- Maintaining the quality of service at an excellent level.
- Received appreciations from the leads on different occasions.
- Resolve complex HR-related queries and issues escalated from lower levels.
- Collaborate with team leads to identify opportunities for process improvements.
- Coordinate regular discussions with clients to review HR operations and address any concerns
- Respond to employee and manager inquiries regarding benefits and HR processes via email
- Support HR operations teams as needed, ensuring smooth day-to-day HR activities
- Being a part of the Payroll management team, I had provided following services:
- Provided Permanent staffing for our clients
- Provided Contractual staffing for our clients
- Outsourcing candidates for our clients.
- Payroll Management for in-house trainers
HR Administrator
CADD SCHOOL Private Limited
Chittoor
04.2021 - 04.2022
- Handled data related to employees and providing analysis on the same
- Initiated innovative employee engagement drives.
- Search for job candidates using various sources such as databases, internet recruiting resources, networking, recruiting firms, or employee referrals
- Interviewed job applicants as part of the screening process to get information on their work history, job skills, training, and education, and inform them of the position duties and responsibilities, compensation, benefits, and working conditions
- Selected job applicants, confirm their qualifications, and refer them to hiring managers
- Organizing and maintaining personnel records
- Ability to adapt quickly, and think critically
- Exceptional communication skills
Education
B.Tech - Engineering with ECE
Mother Theresa Institute of Engineering And Technology
06.2015 - 06.2019
Skills
- Permanent staffing
- Contractual staffing
- Outsourcing candidates
- Payroll Management
- SAP Success Factors
- Leap BizOps portal
- Hire Right Portal
- MS Office
- ATS
- Application Tracking System
- Lex Training Portal
- Digitran
- Microsoft Teams
Languages
- Telugu
- English
- Tamil
Projects
Driver's Drowsiness Detecting Using Raspberry pi, The role of image processing is to recognize the face of the driver and then extracts the image of the eyes of the driver for detection of drowsiness. The Haar face detection algorithm takes captured frames of image as input and then the detected face as output.
Disclaimer
There by I declare that the above mentioned information is accurate to the best of my knowledge.
Personal Information
- Date of Birth: 04/30/97
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Place
Bangalore
Timeline
Senior Process Associate
Infosys BPM Limited
01.2024 - Current
HR Administrator
CADD SCHOOL Private Limited
04.2021 - 04.2022
B.Tech - Engineering with ECE
Mother Theresa Institute of Engineering And Technology
06.2015 - 06.2019
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