Yachika Chugh
Gurgaon
Summary
Human Resource Business Partner (HRBP) with 6 years of experience working in high-growth setups, owning everything from people foundations to performance and engagement. Comfortable building processes from zero, simplifying complexity, and supporting leaders through growth, change, and transformation.
Overview
6
6
years of professional experience
Work History
Deputy Manager – HR
Unicommerce eSolutions Pvt. Ltd.
01.2025 - Current
- Established comprehensive people initiatives and HR processes for Shipway following the Unicommerce acquisition. Conducted a comprehensive gap analysis and drove corrective action plans to ensure alignment with statutory compliance, internal policies, and employee benefits standards.
- Led the complete performance management cycle for approximately 100 employees, from goal setting to appraisals, ensuring clear alignment with business-critical success factors. Enabled first-time managers through focused training on goal setting, feedback conversations, and effective performance reviews.
- Introduced and executed a differentiated employee engagement approach, moving beyond activities to strategic, outcome-driven engagements that strengthened cross-functional collaboration, broke silos, and improved team synergy.
- Implemented a meritocracy-led rewards framework, and successfully executed three quarterly reward cycles, ensuring recognition was closely tied to business impact and performance outcomes.
- Designed and presented team health dashboards covering productivity, engagement levels, attrition risk, and succession readiness, supported by data-backed insights and a scientific, analytical approach.
- Set up and facilitated multiple structured forums to drive transparency, leadership connect, and business alignment, including leadership AMAs, churn prediction and prevention discussions, CEO face-time sessions, and Monthly Business Reviews.
- Led end-to-end onboarding and new joiner experience, including induction, product overviews, and structured alignment for the first 90 days to enable faster integration and productivity.
Assistant Manager – Employee Experience & Engagement
GoKwik Ecommerce Pvt. Ltd.
11.2021 - 01.2025
- Successfully managed 250+ employee onboardings while maintaining a 9+ ESAT satisfaction score.
- Conceptualized and executed 30+ engagement and culture initiatives across remote and in-office teams.
- Planned and hosted 30+ cross-functional learning sessions to promote internal knowledge sharing.
- Led end-to-end tech and non-tech hiring in collaboration with founders and business leaders.
- Automated multiple HR operational processes, improving turnaround time and data accuracy.
- Implemented and scaled a new HR tool across the organization.
- Drove two CSR initiatives aligned with company values and employee participation.
- Executed monthly company townhalls with consistent 75%+ employee participation.
Senior Executive – Human Resources
MedTrail Technologies Pvt. Ltd.
09.2019 - 06.2021
- Scaled the organization from 40 to 120 employees within 3 months by independently managing non-tech hiring.
- Managed employee lifecycle processes including documentation, payroll coordination for contract staff, and HR compliance.
- Resolved employee grievances and conducted workplace engagement initiatives.
- Partnered with Finance to ensure statutory compliance and audit readiness.
- Automated repetitive HR documentation and operational workflows.
Education
MBA - Human Resource And Marketing
Lovely Professional University
Punjab02-2020
B.A. (Hons) - Applied Psychology
Amity University
Noida01-2018
Skills
- Employee lifecycle management
- Performance management
- Employee engagement and experience
- Employee onboarding
- Advanced MS Excel
- Stakeholder management
- People analytics and dashboards
Accomplishments
Awarded the Special 26 Award (Nov 2024) — GoKwik’s most prestigious recognition, conferred for exceptional contribution and impact.
Languages
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Timeline
Deputy Manager – HR
Unicommerce eSolutions Pvt. Ltd.
01.2025 - Current
Assistant Manager – Employee Experience & Engagement
GoKwik Ecommerce Pvt. Ltd.
11.2021 - 01.2025
Senior Executive – Human Resources
MedTrail Technologies Pvt. Ltd.
09.2019 - 06.2021
MBA - Human Resource And Marketing
Lovely Professional University
B.A. (Hons) - Applied Psychology
Amity University