Yashika Taneja
New Delhi
Summary
Agile and adaptable leader with a stellar work history and a total of 6 years of experience, a motivational approach, and an upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, customer service requirements, and sales of the organization. Forward-thinking and industrious, with a diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
9
9
years of professional experience
Work History
Deputy Manager
Aakash Education Services Private Limited
07.2025 - Current
- Managed daily operations and ensured efficient service delivery to students.
- Coordinated training programs for staff to enhance educational support services.
- Developed and implemented operational policies to streamline processes and improve efficiency.
- Collaborated with cross-functional teams to align educational offerings with student needs.
Assistant Manager
Aakash Educational Services Private Limited
New Delhi
04.2021 - Current
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Created employee schedules to align coverage with forecasted demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strategy to increase sales and drive profits.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Defined clear targets and objectives and communicated to other team members.
Senior Executive Team Leader
Aakash Educational Services Limited
New Delhi
04.2020 - 03.2021
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Managed a team of 20 people and driven the sales along with quality.
- Always have achieved the given targets of the team.
- Experience of handling Chat process and calling process separately.
- Always created a learning environment for the growth of the team.
Admission Counselor
Aakash Educational Services Limited
New Delhi
10.2018 - 03.2020
- Assessed student interests and skills and provided strategic information about pursuing suitable courses.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Increased interdepartmental relationships within university to improve student success.
Business Development Executive
Mindz Technology
New Delhi
01.2017 - 05.2018
Education
Bachelor of Technology - Computer Science
Maharishi Dayanand University
Rohtak, India07.2017
High School Diploma -
Mamta Modern School
New Delhi, India03.2014
Skills
- Employee performance evaluations
- Staff supervision
- Sales growth
- Business development
- Training
- Operations management
- Strategic planning
- Project management
- Business planning
- People management
- Team management
Hobbies and Interests
Content Writing - Woked as a content writer along with college with DEFODIO
Timeline
Deputy Manager
Aakash Education Services Private Limited
07.2025 - Current
Assistant Manager
Aakash Educational Services Private Limited
04.2021 - Current
Senior Executive Team Leader
Aakash Educational Services Limited
04.2020 - 03.2021
Admission Counselor
Aakash Educational Services Limited
10.2018 - 03.2020
Business Development Executive
Mindz Technology
01.2017 - 05.2018
Bachelor of Technology - Computer Science
Maharishi Dayanand University
High School Diploma -
Mamta Modern School
Similar Profiles
Chetak SharmaChetak Sharma
Faculty Member at Aakash Education Private LimitedFaculty Member at Aakash Education Private Limited
AMRIT WALIAAMRIT WALIA
Assistant Branch Sales Manager at Aakash Education Services LimitedAssistant Branch Sales Manager at Aakash Education Services Limited
Kaushani DuttaKaushani Dutta
Admissions Manager at Aakash Education Services LimitedAdmissions Manager at Aakash Education Services Limited
Keshav VermaKeshav Verma
Software Developer Trainee at Netsquare TechnologiesSoftware Developer Trainee at Netsquare Technologies
Abhishek BaliAbhishek Bali
Associate Consultant at Easy Lane Management Private LimitedAssociate Consultant at Easy Lane Management Private Limited