Hi, I’m
Yasmeen Mohamad Basha
Travel Consultant
Mumbai
Summary
Results-driven management professional with extensive experience in leadership roles. Skilled in strategic planning, team collaboration, and driving operational efficiency. Adept at adapting to changing needs and ensuring consistent, high-quality outcomes. Known for strong interpersonal skills, problem-solving abilities, and focus on achieving organizational goals.
Overview
20
years of professional experience
2005
years of post-secondary education
3
Certifications
Work History
SOTC Travel Limited
Deputy Manager
05.2022 - Current
Job overview
- Technical support to travellers for corporate portal issuance.
- Travel arrangements- Air, Visa, Insurance, Hotels reservations
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
Arrivia (ICE)
Travel Consultant (USA Market)
03.2021 - 05.2022
Job overview
- Assist members with understanding program benefits and consult them on product inquiries.
- Assist with Hotel, Car, Insurance and flight reservations.
- Cross Selling.
Riya Tours And Travel
Team Leader -Operation
10.2019 - 12.2020
Job overview
- Provided technical support and navigational assistance to users of the company for online booking engine CTO (Corporate Travel Online).
- Travel and Visa arrangements.
- Cross-Selling / Upselling.
Cox and Kings Ltd.
Team Leader -Operation
06.2007 - 09.2019
Job overview
- Travel and Visa arrangements for Corporates and FIT.
- Cross-Selling.
- Series Departure - Mauritius and Seychelles.
- Operations and Team Management.
- Escalation Management/Quality Management/Process setting.
Trans Continental E-services Pvt. Ltd.
Travel Consultant
02.2007 - 05.2007
Job overview
- Company Overview: (Jet Airways- Contact - UK Shift)
- Handling inbound calls for UK based project.
- Travel arrangements.
- (Jet Airways- Contact - UK Shift)
Travel Forte
Travel Consultant
02.2005 - 01.2007
Job overview
- Company Overview: (IIaribal Tours And Travel Pvt. Ltd)
- Travel, Visa and Insurance arrangements for Corporates/Walk in.
- Cross-Selling.
- (IIaribal Tours And Travel Pvt. Ltd)
Education
Mumbai University
Commerce Graduate
RBCS Group
Diploma from IATA/UFTAA foundation course
Skills
Operations management
Certification
Commerce Graduate, Mumbai University, 2005
Timeline
Deputy Manager
SOTC Travel Limited
05.2022 - Current
Travel Consultant (USA Market)
Arrivia (ICE)
03.2021 - 05.2022
Team Leader -Operation
Riya Tours And Travel
10.2019 - 12.2020
Team Leader -Operation
Cox and Kings Ltd.
06.2007 - 09.2019
Travel Consultant
Trans Continental E-services Pvt. Ltd.
02.2007 - 05.2007
Travel Consultant
Travel Forte
02.2005 - 01.2007
RBCS Group
Diploma from IATA/UFTAA foundation course
Mumbai University
Commerce Graduate
01.2005
Similar Profiles
Francis Sunil VincentFrancis Sunil Vincent
Senior Executive at SOTC Travel LimitedSenior Executive at SOTC Travel Limited
Jha Astitvakumar AjaykumarJha Astitvakumar Ajaykumar
Graduate Trainee- Finance and Accounts at SOTC Travel LimitedGraduate Trainee- Finance and Accounts at SOTC Travel Limited
Shruti NargolkarShruti Nargolkar
Regional Sales Manager at FCM Travel SolutionsRegional Sales Manager at FCM Travel Solutions
AAKASH SABALEAAKASH SABALE
Support Executive Service Engineer at Dak System IncSupport Executive Service Engineer at Dak System Inc
ROHAN SINGHROHAN SINGH
Client Advisor at GUCCIClient Advisor at GUCCI