Yogesh Garg

• Led end-to-end Salesforce solution delivery across multiple large-scale Public Sector and Financial-domain programs, owning the complete lifecycle from requirements, design, build, testing, UAT, go-live, and hypercare.
• Acted as sole developer on two critical enterprise initiatives, independently delivering 100% of functionality while directly collaborating with onshore stakeholders for PoCs, solution design, and requirement refinement.

Key Contributions & Impact

• Designed and implemented complex Salesforce Financial and Operational workflows, including cost allocation, approvals, mass updates, and hierarchical governance models, improving operational efficiency by ~50%.
• Modernized integrations by migrating SOAP-based APIs to REST, resulting in ~2x faster response times and improved system scalability.
• Built secure, scalable Experience Cloud portals with custom login/signup, dynamic dashboards, and guided digital journeys using OmniStudio (OmniScripts, DataRaptors, Integration Procedures).
• Delivered a large-scale licensing and application management platform.
• Successfully supported production go-live and hypercare, resolving critical defects, performing urgent data fixes, and providing weekend and enhancement support.

Business Outcomes:

• Post go-live, the platform processed over $4 million in payments within the first two weeks, demonstrating system stability, performance, and real-world business impact.

• Designed and deployed a machine learning-based Lead Scoring System using 400+ behavioral and demographic parameters, achieving 92% accuracy in predicting lead conversion likelihood.
• Created and exposed REST APIs and endpoints for logging, metrics, and communication across internal systems; integrated with Postgraphile and Loki Grafana for real-time monitoring and dashboards.
• Contributed to data engineering pipelines by cleaning and transforming large datasets used for analytics and model training