YUVARAJA B
Order Management Analyst
Bangalore
Summary
Diligent Order management analyst with 3+ years of order management experience from order placement through final customer payment. Excels in high-volume atmospheres requiring multitasking skills and commitment to customer satisfaction. Showcases attention to detail and responds to shifting priorities across broad range of order fulfillment tasks to drive operational efficiencies.
- 3+ Years experience in Dealership and customer service, transportation, procurement, Inventory using Power BI, manual sourcing using POMP, allocation of parts, advising best solutions for Dealer's using partsviz(Salesforce), handling High priority & Medium priority backorders, and fulfilling the backorders, working with cross functional teams such as Logistics team analysts, Dealer coordinator, freeze release team, part release team & Parts order system support team.
- 1 Year 6 months experience in Core Mechanical stream which includes, Tool & Fixture Designing using Autodesk Inventor, AutoCAD & Solidworks, Detailing, Geometric Dimensioning and Tolerances(GD&T), Fabrication, NPD, Pilot lot production, working with cross functional teams such as Quality, Production, Procurement, Tier 2 supplier.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
ORDER MANAGEMENT ANALYST
CATERPILLAR INDIA PRIVATE LIMITED
Bangalore
7 2021 - Current
- To support EAME(Europe, Africa, Middle East) Dealers by providing ESD (Estimated ship date) & extreme follow-ups for Grimbergen facing Dealer backorders (< 1 day-100% achieve).
- Successfully ship the parts from CAT DC (Warehouse) to CAT Dealers (EAME) at the earliest.
- Internal collaboration with the Logistics planning analyst to get supplier shipment schedules confirmed, ensure successful receipt of parts in the network, Collaborate with freeze owners, Dealer coordinators.
- High priority demanding backorders needs to be addressed as per Dealers(Customers) urgent requests within < 24 hours, cancellations, allocations, Sourcing (Shipping).
- Handling Emergency, Down & Mega backorders.
- Engaged on 4 Continual improvement processes and in project related to standardization of freezes on backorders (Global Project).
- Resolved order discrepancies through effective communication with customers, suppliers, and internal departments.
JUNIOR ENGINEER
ACETECH HEAVY FAB PRIVATE LIMITED
Chennai
2020.10 - 2021.05
- Making conceptual design for tools, fixtures, jigs & templates using Solidworks and getting approval from requester by meeting their requirements < 7 days.
- Fabrication of designed fixture and proving prototype of Newly Developed product and Hand over to department of production for their mass production (Discharge support block [SSIPL]-Base, Hopper, Arm LH & RH, Main assembly).
- Maintaining master List of fixtures and engaged with preventive maintenance for every 3 months and breakdown maintenance according to schedule using MS Excel.
- Collaborating with labor workforce in fabrication(2-4 labors), with Quality department for approval, Coordinating with sheet metal cutting section department for inward material, regular follow up with machining department for fixture parts, contacting procurement.
- Designed and fabricated sub-assembly fit up fixture to production line within 2 months to increase subassembly production part and reduced time consumption of manpower using fixture. It is pilot lot part for Schwing stetter.
NPD - JUNIOR ENGINEER
POLYHOSE INDIA PRIVATE LIMITED
Chennai
2020.01 - 2020.03
- Hose manufacturing Industry for Off-Highway & Passenger Vehicles based on their requirements
- In NPD(New Product Development), Need to draft details for Fittings, Collets & Hoses using AutoCAD(2D)
- Performed Bill of materials(BOM) handling and engaged in new product Development of Cummins Fuel hoses.
- Engaged in Issuing production part drawings as per latest ECN revision to production line using AutoCAD(2D)
TRAINEE
PIPALLEAF PRIVATE LIMITED
Chennai
2019.05 - 2019.12
- Met customer Quality and Velocity requirements on designing Backhoe Loader Side board fit-up fixture for M/s.GMMCO using Autodesk Inventor within 3 months.
- Design & Detailed Groove and Facing Machine for M/s within 2 months.
- L&T by understanding end to end Process using Autodesk Inventor
- Completed Model and detailing of Mobile Lighting Tower for M/s. STROKE'S on time through Effective Collaboration and robust Project Planning.
- Met M/s.TAFE's Product and Process requirements in designing RIG Conveyors and trolleys by doing reverse Engineering from manual and legacy drawings.
Education
High School Diploma -
Pavai College of Technology (Anna University)
Tamilnadu, India 2015.06 - 2019.05
Skills
Microsoft Excel
Certification
Master Diploma in Product Design and Analysis - 2018 (CADD - Student ID : M150667759)
Areas Of Interest
- Supply chain and logistics
- Procurement
Timeline
JUNIOR ENGINEER
ACETECH HEAVY FAB PRIVATE LIMITED
2020.10 - 2021.05
NPD - JUNIOR ENGINEER
POLYHOSE INDIA PRIVATE LIMITED
2020.01 - 2020.03
TRAINEE
PIPALLEAF PRIVATE LIMITED
2019.05 - 2019.12
High School Diploma -
Pavai College of Technology (Anna University)
2015.06 - 2019.05
ORDER MANAGEMENT ANALYST
CATERPILLAR INDIA PRIVATE LIMITED
7 2021 - Current
Master Diploma in Product Design and Analysis - 2018 (CADD - Student ID : M150667759)
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