YUVARAJA B
Order Management Analyst
Bangalore
Summary
Diligent Order management analyst with 3+ years of order management experience from order placement through final customer payment. Excels in high-volume atmospheres requiring multitasking skills and commitment to customer satisfaction. Showcases attention to detail and responds to shifting priorities across broad range of order fulfillment tasks to drive operational efficiencies.
- 3+ Years experience in Dealership and customer service, transportation, procurement, Inventory using Power BI, manual sourcing using POMP, allocation of parts, advising best solutions for Dealer's using partsviz(Salesforce), handling High priority & Medium priority backorders, and fulfilling the backorders, working with cross functional teams such as Logistics team analysts, Dealer coordinator, freeze release team, part release team & Parts order system support team.
- 1 Year 6 months experience in Core Mechanical stream which includes, Tool & Fixture Designing using Autodesk Inventor, AutoCAD & Solidworks, Detailing, Geometric Dimensioning and Tolerances(GD&T), Fabrication, NPD, Pilot lot production, working with cross functional teams such as Quality, Production, Procurement, Tier 2 supplier.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
ORDER MANAGEMENT ANALYST
CATERPILLAR INDIA PRIVATE LIMITED
Bangalore
7 2021 - Current
- To support EAME(Europe, Africa, Middle East) Dealers by providing ESD (Estimated ship date) & extreme follow-ups for Grimbergen facing Dealer backorders (< 1 day-100% achieve).
- Successfully ship the parts from CAT DC (Warehouse) to CAT Dealers (EAME) at the earliest.
- Internal collaboration with the Logistics planning analyst to get supplier shipment schedules confirmed, ensure successful receipt of parts in the network, Collaborate with freeze owners, Dealer coordinators.
- High priority demanding backorders needs to be addressed as per Dealers(Customers) urgent requests within < 24 hours, cancellations, allocations, Sourcing (Shipping).
- Handling Emergency, Down & Mega backorders.
- Engaged on 4 Continual improvement processes and in project related to standardization of freezes on backorders (Global Project).
- Resolved order discrepancies through effective communication with customers, suppliers, and internal departments.
JUNIOR ENGINEER
ACETECH HEAVY FAB PRIVATE LIMITED
Chennai
10.2020 - 05.2021
- Making conceptual design for tools, fixtures, jigs & templates using Solidworks and getting approval from requester by meeting their requirements < 7 days.
- Fabrication of designed fixture and proving prototype of Newly Developed product and Hand over to department of production for their mass production (Discharge support block [SSIPL]-Base, Hopper, Arm LH & RH, Main assembly).
- Maintaining master List of fixtures and engaged with preventive maintenance for every 3 months and breakdown maintenance according to schedule using MS Excel.
- Collaborating with labor workforce in fabrication(2-4 labors), with Quality department for approval, Coordinating with sheet metal cutting section department for inward material, regular follow up with machining department for fixture parts, contacting procurement.
- Designed and fabricated sub-assembly fit up fixture to production line within 2 months to increase subassembly production part and reduced time consumption of manpower using fixture. It is pilot lot part for Schwing stetter.
NPD - JUNIOR ENGINEER
POLYHOSE INDIA PRIVATE LIMITED
Chennai
01.2020 - 03.2020
- Hose manufacturing Industry for Off-Highway & Passenger Vehicles based on their requirements
- In NPD(New Product Development), Need to draft details for Fittings, Collets & Hoses using AutoCAD(2D)
- Performed Bill of materials(BOM) handling and engaged in new product Development of Cummins Fuel hoses.
- Engaged in Issuing production part drawings as per latest ECN revision to production line using AutoCAD(2D)
TRAINEE
PIPALLEAF PRIVATE LIMITED
Chennai
05.2019 - 12.2019
- Met customer Quality and Velocity requirements on designing Backhoe Loader Side board fit-up fixture for M/s.GMMCO using Autodesk Inventor within 3 months.
- Design & Detailed Groove and Facing Machine for M/s within 2 months.
- L&T by understanding end to end Process using Autodesk Inventor
- Completed Model and detailing of Mobile Lighting Tower for M/s. STROKE'S on time through Effective Collaboration and robust Project Planning.
- Met M/s.TAFE's Product and Process requirements in designing RIG Conveyors and trolleys by doing reverse Engineering from manual and legacy drawings.
Education
High School Diploma -
Pavai College of Technology (Anna University)
Tamilnadu, India 06.2015 - 05.2019
Skills
Microsoft Excel
Microsoft Word
SAP
Extended warehouse management
ANTARES
Power BI
Salesforce (Partsviz)
Teamwork
Good Communication
Customer satisfaction
Leadership
Team Collaboration
Continuous Improvement
Task Prioritization
Order process management
Certification
Master Diploma in Product Design and Analysis - 2018 (CADD - Student ID : M150667759)
Areas Of Interest
- Supply chain and logistics
- Procurement
Timeline
JUNIOR ENGINEER
ACETECH HEAVY FAB PRIVATE LIMITED
10.2020 - 05.2021
NPD - JUNIOR ENGINEER
POLYHOSE INDIA PRIVATE LIMITED
01.2020 - 03.2020
TRAINEE
PIPALLEAF PRIVATE LIMITED
05.2019 - 12.2019
High School Diploma -
Pavai College of Technology (Anna University)
06.2015 - 05.2019
ORDER MANAGEMENT ANALYST
CATERPILLAR INDIA PRIVATE LIMITED
7 2021 - Current