Humera Karmadi
Bangalore
Summary
Results-oriented Catalog Quality Lead with 9 years of experience in overseeing catalog quality assurance processes. Implemented efficient strategies to enhance catalog accuracy and optimize content quality. Expertise in data analysis, team leadership, and project management. Seeking to drive continuous improvement and ensure top-notch catalog quality.
Overview
9
9
years of professional experience
Work History
Ecommerce Catalog Specialist
Amazon Development Center
08.2015 - Current
- Leading a team of 20 analysts to ensure product listings met accuracy, completeness, and compliance standards, driving improvement in overall operational efficiency and catalog quality
- Leveraged data analytics tools like VSM (Value Stream Mapping) to identify trends and improvement areas within the process.
- Conduct regular audits and assessments to monitor catalog performance metrics and identify opportunities for optimization
- Provide training and guidance to team members to enhance their skills and knowledge in catalog quality management
- Act as a liaison between catalog operations and other departments to facilitate communication and ensure alignment on catalog quality goals and objectives
- Prepare and present reports to senior management outlining catalog quality metrics, trends, and recommendations for improvement.
- Responsible for calculation of an Individual and Team performance on weekly, monthly, quarterly and yearly basis (Productivity and Reliability Tracker).
- Responsible for preparing the weekly or monthly business reports of the team which are further shared with the stakeholders of the team.
- Experienced in resolving Trouble Tickets(TT) raised by various teams on behalf of the seller faced while uploading the products on the Amazon catalog for all Marketplaces.
- Ability to make logical decisions while reviewing suggested Catalog improvements.
- Running daily stand-up meetings enhances team communication and collaboration, ensuring alignment on goals and increasing overall productivity.
- Responsible for goal and headcount planning for OP1 and OP2, ensuring alignment of staffing needs with operational objectives to drive efficiency and achieve business goals.
- Collaborated with cross-functional teams to ensure 20% improvement in consistency and accuracy of product information across all channels.
- Streamlined catalog management processes for enhanced efficiency and productivity.
- Increased catalog accuracy by meticulously reviewing product information and updating database records.
Education
Bachelor of Engineering -
S.K.S.V.M.A. College of Engineering
Hubli07.2015
P.U.C II Science -
Christ Junior College
Bangalore03.2011
Skills
- Catalog Management
- Quality Assurance
- Data Analysis
- Project Management
- Team Leadership
- Product categorization
- Microsoft Excel
- Proofreading
- Problem-solving abilities
Languages
English
Hindi
Kannada
German
Urdu
Personal Information
Title: E-Commerce and Site Operation Specialist
Timeline
Ecommerce Catalog Specialist
Amazon Development Center
08.2015 - Current
Bachelor of Engineering -
S.K.S.V.M.A. College of Engineering
P.U.C II Science -
Christ Junior College
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