Salam Deepak Singh

Designed effective training programs for Soundboard Avatar Process.

Provide training to New and Existing Employees.

Arrange Refresher Training for Highlighted Employees for each process.

Look after the quality department for 2 process.

Attend Weekly client call calibration.

Maintaining better coordination between operation and quality team.

Manage the WLR3 and Broadband billing for both B2C and B2B customers.

Analyze wholesale billing and present monthly MIS report to Management.

Create Monthly Invoices for the entire customer base.

Worked for a Energy price comparison company called Energy Helpline. Here we compare the prices for Gas and Electricity and help B2C clients to change their provider.