Aaghaaz Abubakr Ansari

• Implemented a consolidated system across India, enhancing operational efficiency for ŠKODA AUTO Volkswagen India Pvt. Ltd.

Provided technical support for application issues in diverse client environments.

• Collaborated with development teams to troubleshoot software bugs effectively.
• Monitored application performance, identifying areas for optimization.
• Documented support processes and maintained knowledge base articles for reference.
• Conducted training sessions to ensure users effectively utilized applications.
• Coordinated with cross-functional teams to deploy software updates and patches.
• Analyzed user feedback to recommend enhancements for application usability.
• Assisted in training users on new features and best practices in Salesforce usage.

• Analyzed large datasets to identify trends and patterns for business insights.
• Collaborated with teams to develop data visualization dashboards for reporting.
• Conducted data quality assessments to ensure accuracy and reliability of information.
• Assisted in creating automated reports using Excel and SQL for efficiency.
• Engaged with stakeholders to gather requirements and define data needs.
• Supported data governance initiatives by maintaining documentation and standards.
• Developed ad-hoc analyses to address specific business questions or challenges.