Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Profiles
Software
Timeline
Generic

AAKASH MAHAJAN

HR Service Delivery Associate
Kalyan

Summary

Experienced HR Operations & EDM Specialist with 6+ years at Accenture (since 2019), managing employee data for 25+ countries. using SAP. Skilled in end-to-end employee life cycle transactions (hiring, promotions, transfers, terminations, retirements) as per client requirements. Proficient in HR data entry, validation, payroll support, and reporting, ensuring accuracy and compliance. Also experienced in e-commerce operations, with a structured, process-driven approach. A proactive problem-solver committed to optimizing HR processes and delivering high-quality service.

Overview

6
6
years of professional experience
2024
2024
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Service Delivery Partner, HR Operations

Accenture
01.2024 - Current
  • An experienced HR Operations professional with over 5 years of hands-on expertise in managing employee records, executing core HR processes, and maintaining data accuracy across global HR systems. Adept at handling high-volume transactions and documentation for multiple employee life cycle events. Proven ability to work in a fast-paced, compliance-driven environment with a strong focus on service quality, confidentiality, and process improvement.

Employee Documentation Handling

  • Responsible for preparing, issuing, and managing key employee documents such as
  • HRIS Data Management in SAP and SuccessFactors Offer Letters.
  • Joining Letters
  • Salary Certificates
  • Promotion and Transfer Letters.
  • Termination / Job Abandonment Letters Processed and updated employee records for: New Hires, Terminations, Transfers, Promotions, Acting Assignments, Compensation Changes, Reporting Line Changes, and Data Corrections (including Hire Date, DOJ, job title, and department updates). Performed bulk uploads for mass data corrections and organizational changes.
  • Payroll Coordination & Data Accuracy: Updated SAP records with Hourly & Monthly Pay Scales, Pay Groups, Cost Centers, and Grade Changes. Ensured all changes reflected correctly for smooth payroll processing.
  • Benefits and Leave Administration managed and updated employee leave data, including sick leave, maternity leave, leave of absence (LOA), and return to work (RTW). Maintained compliance with company leave policies and government regulations.
  • Reporting & Analysis Created daily and periodic reports, including: ADOC Report – employee document completion and compliance tracking, Daily Case Count Report – for workload monitoring and SLAs. Used Excel tools (VLOOKUP, Pivot Tables) for reconciliation, data audits, and reports.
  • Workforce & Talent Management Support: Assisted Talent Acquisition and Talent Management teams by maintaining accurate employee data throughout the hiring and development stages. Supported resource planning and employee movement through timely updates and reporting.
  • Audit & Compliance: Conducted regular audits of employee records and documentation to ensure accuracy and readiness for internal/external audits. Maintained confidentiality and compliance with data protection standards (GDPR, internal policies).
  • Tools & Systems Used
    SAP HR / SuccessFactors
    – Core HR transactions & reporting
    Workday – Employee data and process support
    ServiceNow – Case management and ticket tracking
    Microsoft Excel – Data management, reconciliation, and reporting

BUSINESS PROCESS DELIVERY ASSOCIATE

Accenture
03.2019 - 01.2024
  • Maintained A High Level Of Accuracy In Identifying And Flagging Prohibited Materials, Resulting In Improved Site Quality.
  • Enhanced User Experience By Diligently Monitoring And Removing Inappropriate Content From The Platform.
  • Increased Overall Platform Safety By Proactively Identifying Trends Or Patterns In Harmful Or Abusive Content.

Education

Masters - Accounting And Finance

Laxman Devram Sonawane College

Bachelor - Banking And Insurance

Mohindar Singh Kabal Singh Degree Collage

DIPLOMA COURSE - UX/UI DESIGNING

EDIT INSTITUTE
08.2023 - Current

Skills

Data management expertise

Certification

Certified Diploma Course in UX/UI, Edit Institute (Experience Design & Interface Technology), 2023

Personal Information

Date of Birth: 06/30/1998

Profiles

Behance, LinkedIn

Software

SAP

Success Factor

Workday

Service Now

Timeline

Service Delivery Partner, HR Operations

Accenture
01.2024 - Current

DIPLOMA COURSE - UX/UI DESIGNING

EDIT INSTITUTE
08.2023 - Current

BUSINESS PROCESS DELIVERY ASSOCIATE

Accenture
03.2019 - 01.2024

Bachelor - Banking And Insurance

Mohindar Singh Kabal Singh Degree Collage

Masters - Accounting And Finance

Laxman Devram Sonawane College
AAKASH MAHAJANHR Service Delivery Associate