AASHIMA BAJAJ

• Led cross-functional teams to successfully execute complex projects within scope, budget, and timeline constraints.
• Taking ownership of customer issues.
• Worked as a SME for last 2 years.
• Handling Membership Rewards Team (US Market).
• Implemented process improvements that resulted in significant time savings within team and overall process improvement.

• Self-motivated, with a strong sense of personal responsibility.
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• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Organized and detail-oriented with a strong work ethic.

• Collaborated with back-office team members to facilitate seamless business execution.
• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Conducted regular meetings with team to discuss issues, concerns and updates.
• Introduced new methods, practices, and systems to reduce turnaround time.

Internship

Internship