To professionally associate me with esteemed organization where there is an apt opportunity to contribute and update my knowledge in the field of research and strive hard for organization and personal growth.
Overview
11
11
years of professional experience
Work History
Store Manager
High Street Essentials Pvt. ltd.
Haldwani
05.2022 - Current
Trained and mentored associates to teach daily tasks and procedures.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Managed inventory tracking and physical inventory counts to minimize loss.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Monitored employee performance and identified performance gaps for corrective action.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Hub Manager
GrofersIndiapvt.ltd
New Delhi
01.2022 - 03.2022
Taking care of Last Mile operations and warehouse operations
Achieving all tasks with taking care of all COVID norms
Meeting monthly targets in all segments Online & Offline
Maintaining 0% ODR with 100% OTD also with 100% picking on time
Worked with team of 65 members
Resolved customer complaints regarding worker performance or services rendered.
Store Manager
Future Retailpvt.ltd
Lucknow
01.2019 - 12.2021
Experience of working in detail retail format (Apps, GM, FMCG)
Experienced of work in zero sale report, stock sufficiency report...
All SOP including process or front end sale..
Experienced of work in SAP, e-Sanchayan, retailxl..
Experienced of working in all formats small or Big
3000sq/ft to 22000sq/ft
Initiating with Local Vendors to fulfill the fill rate..
Experienced of handling store in ups and downs in terms of no's
To maintain retail standards, look and feel...
Experienced of all retail activity performed from start to End of the day
Team Leader
Future Retailpvt.ltd
09.2017 - 01.2019
Maintaining Floor VM as per company Norms
Daly GC (Global Count) to control shrinkage, size wise
Maintaining Back Store According to style wise, Color wise to increase sale
Monthly PI (perpetual inventory) Similar to Stock Takes
Experience in Stock takes, Experience in EOSS-SS13, DSR (Daily Sale Report) ¥
Intra store Transfer, MRTV, Weekly Snaps (PPT), Hold in Warehouse
Senior FashionConsultant
LandmarkGroup- LifestyleInternationalpvt.ltd
Chennai
04.2013 - 12.2014
RMS (Retail Merchandising Software) For Barcode Printing Request Etc
Ramco Software for Update Attendance of Staff
Managing all Staff (Including LS Staff + Brand Staff).
Resolved customer complaints regarding worker performance or services rendered.
Trained workers in proper operational procedures and functions and explained company policies.
Monitored inventory of supplies, managed budget and requisitioned supplies, equipment and services.
Analyzed and recorded personnel and operational data and wrote activity reports.
Experienced of Taking care of 84 Brands (Including Pvt
Label Exclusive
Brand)
Maintaining Floor VM as per company Norms
Daly GC (Global Count) to control shrinkage, size wise
Maintaining Back Store According to style wise, Color wise to increase sale
Monthly PI (perpetual inventory) Similar to Stock Takes
Experience in Stock takes, Experience in EOSS-SS13, DSR (Daily Sale Report) ¥
Intra store Transfer, MRTV, Weekly Snaps (PPT), Hold in Warehouse
Pushing Staffs to do sale, Motivating Staffs to increase sale.
Education
MBA - Retail Management
Lucknow University
Lucknow
06.2016
Bachelor of Science - Designing
FDDI
Chennai
03.2013
Intermediate - Science
Kendriya Vidyalaya
Lucknow
03.2010
High School - Science
Kendriya Vidyalaya
Lucknow
03.2008
Skills
Last Mile Operations/ Online
Loss Prevention
Operations
Stakeholders Management
Logistics Management
Warehouse Operations
SAP operations
Fashion/ FMCG Operations
Customer Service Management
Oracle/ SAP Software
Inventory Management
Operations Management
Sales Strategies
Languages
Hindi
First Language
English
Proficient
C2
Timeline
Store Manager
High Street Essentials Pvt. ltd.
05.2022 - Current
Hub Manager
GrofersIndiapvt.ltd
01.2022 - 03.2022
Store Manager
Future Retailpvt.ltd
01.2019 - 12.2021
Team Leader
Future Retailpvt.ltd
09.2017 - 01.2019
Senior FashionConsultant
LandmarkGroup- LifestyleInternationalpvt.ltd
04.2013 - 12.2014
MBA - Retail Management
Lucknow University
Bachelor of Science - Designing
FDDI
Intermediate - Science
Kendriya Vidyalaya
High School - Science
Kendriya Vidyalaya
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