

Retail and Store Operations professional with 9+ years of experience in Retail & Quick Commerce operations, including 3+ years as Store Manager. Expertise in store operations, team management, inventory control, order fulfillment, and last-mile delivery. Proven track record of achieving 15–20% sales growth, maintaining 95%+ order fulfillment, and improving operational efficiency.
Store & Quick Commerce Operations
Team Leadership (70–75 staff)
Inventory & Stock Control
Order Fulfillment & Last Mile Coordination
KPI Tracking (OSA, Fill Rate, TAT)
SAP & POS Systems
Customer Relationship Management
MS Excel & Reporting
MS Excel, MS Word, MS Office
POS Systems
SAP (Inventory & Operations)