LAL BABU SINGH
Darbhanga
Summary
Retail and Store Operations professional with 9+ years of experience in Retail & Quick Commerce operations, including 3+ years as Store Manager. Expertise in store operations, team management, inventory control, order fulfillment, and last-mile delivery. Proven track record of achieving 15–20% sales growth, maintaining 95%+ order fulfillment, and improving operational efficiency.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Store Manager
Smart Point
Darbhanga
- Current
- Managing store & quick commerce operations with 30–35 staff
- Achieved 15–20% sales growth through promotions and execution
- Maintained 95%+ order fulfillment rate with fast dispatch
- Conduct daily briefings, task allocation & KPI tracking
- Reduced stock gap by 25% and improved efficiency
Department Manager
Smart Bazaar
01.2021 - 01.2023
- Handled department operations & team management
- Improved customer satisfaction by 30%
- Managed inventory, merchandising & store presentation
Assistant Store Manager
Mega Shop Retail LLP
01.2019 - 01.2021
- Increased revenue by 18%
- Reduced shrinkage by 12%
- Managed 30+ lakh inventory efficiently
DC Manager
V2 Retail Ltd.
01.2016 - 01.2018
- Maintained 95% inventory accuracy
- Handled 500+ daily logistics operations
- Reduced dispatch errors by 20%
Education
Graduation -
Lalit Narayan Mithila University
Intermediate - undefined
BSEB
High School - undefined
BSEB
Skills
Store & Quick Commerce Operations
Team Leadership (70–75 staff)
Inventory & Stock Control
Order Fulfillment & Last Mile Coordination
KPI Tracking (OSA, Fill Rate, TAT)
SAP & POS Systems
Customer Relationship Management
MS Excel & Reporting
MS Excel, MS Word, MS Office
POS Systems
SAP (Inventory & Operations)
Timeline
Department Manager
Smart Bazaar
01.2021 - 01.2023
Assistant Store Manager
Mega Shop Retail LLP
01.2019 - 01.2021
DC Manager
V2 Retail Ltd.
01.2016 - 01.2018
Store Manager
Smart Point
- Current
Intermediate - undefined
BSEB
High School - undefined
BSEB
Graduation -
Lalit Narayan Mithila University