LAL BABU SINGH
Darbhanga
Summary
Results-driven Retail and Store Operations professional with over 9 years of experience, including 3+ years as a Store Manager. Expertise in optimizing operations, managing inventory, leading teams of 15-20 staff, and enhancing customer satisfaction. Proficient in SAP and POS systems, with a focus on effective floor management and order fulfillment.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Store Manager
Reliance Smart Point
09.2023 - Current
- Oversaw store operations and coordinated team activities to enhance service delivery
- Led team of 15-20 staff across floor and backend to optimize performance and collaboration
- Monitoring daily sales, stock availability, and store performance
- Ensuring proper inventory management and stock control
- Addressed customer inquiries to ensure satisfaction and maintain efficient store operations
- Managing quick commerce operations and order processing
Department Manager
Reliance Smart Bazaar
08.2021 - 09.2023
- Managed end-to-end apparel department operations, visual merchandising, stock rotation, and display standards.
- Managed team performance and supervised floor operations, enhancing customer service in apparel section.
- Maintained inventory levels and tracked seasonal stock availability, ensuring optimal store presentation and hygiene standards.
- Maintained store presentation and cleanliness standards
- Assisted with daily operations and customer interactions.
- Assisted store leadership with operational tasks and executed promotional activities, supporting achievement of sales targets.
Assistant Store Manager
Mega Shop Retail LLP
12.2019 - 08.2021
- Coordinated store operations and team activities to ensure smooth daily functions
- Oversaw stock control and inventory processes to maintain optimal product availability
- Resolved customer queries and provided support to enhance shopping experience
- Assisting in store operations and team coordination
Floor Manager
Style Baazar Retail ltd
11.2018 - 12.2019
- Coordinated store floor operations, team activities, visual merchandising, and customer service initiatives to drive daily sales conversion.
- Supervised daily operations while ensuring adherence to store presentation standards and enhancing customer experience.
- Trained and mentored staff on customer service protocols.
- Managed inventory levels and ordered supplies.
DC Manager
V2 Retail Ltd.
06.2016 - 12.2018
- Managed warehouse operations and coordinated stock movement to ensure timely order fulfillment
- Handled inbound and outbound logistics to streamline shipping processes
- Updated stock records daily and inventory accuracy
Education
Bachelor of Arts -
Lalit Narayan Mithila University
DarbhangaIntermediate - Commerce
M.L.S.M. College
DarbhangaHigh School Diploma -
P.K.B.T. High School
BathSkills
- Store & Quick Commerce Operations
- Inventory & Stock Control
- Visual merchandising
- KPI development
- KPI tracking
- Sales monitoring
- SAP (Inventory & Operations)
- Team Leadership
- Staff training
- Customer Relationship Management
Languages
- Hindi
- English
Personal Information
- Hindi
- English
Languages
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Store Manager
Reliance Smart Point
09.2023 - Current
Department Manager
Reliance Smart Bazaar
08.2021 - 09.2023
Assistant Store Manager
Mega Shop Retail LLP
12.2019 - 08.2021
Floor Manager
Style Baazar Retail ltd
11.2018 - 12.2019
DC Manager
V2 Retail Ltd.
06.2016 - 12.2018
Bachelor of Arts -
Lalit Narayan Mithila University
Intermediate - Commerce
M.L.S.M. College
High School Diploma -
P.K.B.T. High School