Abhigyan Dhar
Business Development Executive
New Delhi
Summary
Dynamic Key Account Manager with a proven track record at Microsoft, excelling in client relationship building and market research. Expertise in CRM utilization and lead generation has consistently driven significant revenue growth. Skilled in analyzing sales data to identify trends, ensuring strategic account development and enhanced profitability. Committed to delivering exceptional results through innovative strategies and a client-focused approach.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Key Account Manager
Microsoft(V5 Global Services)
11.2024 - Current
- Conducted regular account reviews to evaluate performance and identify growth opportunities.
- Analyzed sales and customer data, identifying trends to improve profitability.
- Expanded product offerings by recognizing market trends within key accounts.
- Strengthened client relationships through effective communication and problem-solving initiatives.
- Managed lead generation for Azure cloud services and Microsoft Surface portfolio.
- Developed and executed strategic sales initiatives, enhancing customer engagement and driving adoption of cloud solutions across diverse sectors.
- Led cross-functional teams to streamline sales processes, resulting in improved efficiency and accelerated time-to-market for cloud services.
- Developed and executed targeted sales strategies that consistently increased market share in assigned territories, fostering long-term client relationships.
- Collaborated with cross-functional teams to implement sales initiatives, improving overall operational efficiency and market penetration.
Associate - Customer Acquisition
Concentrix India Pvt Ltd (AMD)
04.2024 - 11.2024
- Managing the end-to-end sales process by overseeing the entire sales cycle for AMD products(laptops, desktops & workstations), including prospecting, lead qualification, presentations, negotiations, and closing.
- Client Acquisition and Relationship Management Identified and targeted potential clients in specific industry or market, e.g., tech sector, gaming industry etc. Developed and maintained strong relationships with key decision-makers.
- Provide in-depth knowledge and technical expertise on AMD products, including CPUs, GPUs, and other hardware solutions. Delivered tailored solutions based on client needs and industry trends.
- Created and executed sales strategies and plans to achieve revenue targets and expand market share for AMD products.
- Conduct engaging product demonstrations and presentations to showcase the benefits and capabilities of AMD products to prospective clients.
- Negotiated contracts, pricing, and terms with clients, ensuring mutually beneficial agreements and achieving high close rates.
- Utilized CRM tools to track sales activities, forecast future sales, and generate reports on performance metrics and KPIs.
- Coordinated with customer support and technical teams to ensure successful product implementation and customer satisfaction. Addressed any issues or concerns that arose post-sale.
Account Manager, Inside Sales
Denave India Pvt Ltd
10.2021 - 03.2024
- Managed customer relationships within assigned territory to enhance operational efficiency.
- Collaborated with technical team for demonstrations, proof of concepts, and related presentations.
- Served as primary liaison between clients and internal teams to facilitate communication.
- Conducted data analysis and reporting on CRM, ensuring client information remained current.
- Generated leads for Dell product portfolio, focusing on server, storage, and backup solutions.
- Utilized Microsoft Word and other software tools to create necessary documentation.
- Developed spreadsheets in Microsoft Excel for comprehensive daily, weekly, and monthly reporting.
- Participated in AWS cloud lead generation initiatives targeting enterprise customers.
- Developed and executed strategic sales plans, resulting in improved market penetration and increased revenue generation for AWS solutions.
- Collaborated with technical teams to design tailored AWS cloud solutions, enhancing customer satisfaction and retention rates.
Senior Business Development Executive
Doon consulting
01.2020 - 10.2021
- Specialist (IT sales) in, Handle lead generation campaign for its assorted product portfolio.
- Conducted market research for PAN India and lead generation in different verticals through web research and cold calling.
- Data analysis and reporting on CRM with updated information of customers for the clients.
- Build mailers, communications material and scripts for clients.
- Developed and deepened customer relationships to drive revenue growth.
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Developed and executed strategic business plans that expanded market share and enhanced client engagement.
Education
M.Tech - Information Technology
International Institute of Professional Studies
12.2019
Skills
Account management
Customer acquisition strategies
Client relationship management
Strategic sales development
Cloud computing solutions
Demonstration expertise
Effective negotiation techniques
Data interpretation
Proficient in CRM tools
Technical expertise
Strategic sales forecasting
Problem resolution
Market penetration
Revenue increase strategies
Strategic initiatives
Customer relationship management
Communication skills
Team leadership
Client relationship building
Business growth initiatives
Strategic account growth
Data-driven decision making
Client relationship management
Account retention
High-impact proposal presentation
Sales tactics
Client acquisition
Relationship management
Lead generation
Client communication
Sales strategy
Cloud solutions
Personal Information
Certification
Business development and planning, 07/01/18
Timeline
Key Account Manager
Microsoft(V5 Global Services)
11.2024 - Current
Associate - Customer Acquisition
Concentrix India Pvt Ltd (AMD)
04.2024 - 11.2024
Account Manager, Inside Sales
Denave India Pvt Ltd
10.2021 - 03.2024
Senior Business Development Executive
Doon consulting
01.2020 - 10.2021
M.Tech - Information Technology
International Institute of Professional Studies
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