Methodical Accounts Receivable Analyst implements and builds structured and scalable receivables process. Oversees credit invoicing and collections and recommends improvements to increase value. Commended team player with positive attitude and strong organization skills to meet strict deadlines.
Developed exceptional analytical and problem-solving skills in fast-paced financial environment. Skilled in managing complex financial data and utilizing accounting software to streamline processes. Seeking to transition into new field where these skills can be further utilized and expanded.
Skills
Work History
Financial Analyst
OTIS GLOBAL SERVICE CENTER
Bengaluru
09.2022 - Current
Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
Calling to Client / Problem Solving / Dispute Management
Cash Reconciliation / Cash Application
Accounts Receivables / Payment Collections / Reporting & Data Management
Worked in all 6 line of business - Cloud / Consulting / Software / Contract Management / Legal Packet / Leverages
Working on reserve reduction
Open the case and evaluate the rejection/dispute comments
Collections as per overdue
Implemented best practices for invoice approval workflows, resulting decrease in processing time
Manual revision of invoice as per customer requirement
Preparing daily, weekly, and monthly report of the total payments received
Monitored and managed cash flow related to accounts payable, ensuring adherence to company policies and financial regulations
Trained junior analysts on best practices in financial modeling, contributing to a stronger overall team performance.
Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
Facilitated smoother internal audits, standardizing documentation and evidence collection procedures.
Collection Specialist
TRUKKER TECHNOLOGIES PRIVATE LIMITED
Bengaluru
10.2021 - 09.2022
AR/AP Management and dispute management
Assign the customer invoice rejection and dispute to concerned team for the resolution
Take appropriate action as per instructions provided on Customer invoice dispute and rejections by the concern team
Allocations as per client remittance
Processed and managed a high volume of invoices, ensuring timely and accurate payments to vendors and suppliers
Conducted regular reconciliations of accounts payable, resolving discrepancies and maintaining accurate financial records
Monitored accounts receivable aging reports, proactively initiating collection efforts on past-due accounts to minimize losses.
Streamlined the collections process for increased efficiency through regular review and updating of procedures.
Customer Support Executive/ Subject Matter Expert
CONCENTRIX DAKSH SERVICES PRIVATE LIMITED
Bengaluru
04.2018 - 10.2021
Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
Providing effective feedback to associates on observed opportunities
Ensuring internal and client quality metrics are met
Technical Onsite visit to One Plus Headquarters (Shenzhen)
Conduct NPI (New Product Introduction)
Conduct huddles and cascade the updates to the floor
KB (Knowledge Base) Optimization
Enhance the process knowledge of the associates
Major contribution for the pilot process by rectifying the errors, collating doubts, and routing to clients to get them clarified
Top Talent for the year 2018-2019
Star performer for the year 2018
Created knowledge bible for the On-boarding process
Education
MBA -
Venkateshwara Open University
India
08.2019 - 02.2022
B.COM -
Sri R.K Degree Collage
Raichur, India
05.2014 - 06.2017
SSLC -
Saroja Memorial School
Bengaluru
05.2011 - 04.2012
Accomplishments
Top Talent for the year 2018-2019
Star performer for the year 2018
Created knowledge bible for the On-boarding process
Star Performance for Quarterly-April to June-2022
Maintaining Standard DSO of 45 Day
Achievement on 100 % Collection as per AR Portfolio
Received collaborator award for the best trainer 2023-24
Received Customer award in Gold category for reserve reduction year 09/24
Languages
English
Advanced (C1)
Kannada
Bilingual or Proficient (C2)
Telugu
Upper intermediate (B2)
Hindi
Advanced (C1)
Overall Working Experience
6 Years
Disclaimer
I do hereby confirm that the information given in this form is true to the best of my knowledge and belief.
Personal Information
Father's Name: Venkatesh NB
Mother's Name: Latha V
Spouse's Name: Ramya Latha
Overview
7
7
years of professional experience
7
7
years of post-secondary education
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