Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Abhishek Chaturvedi

Gautam Buddha Nagar

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Cluster Manager

Max Life Insurance Co Ltd
Noida
03.2024 - Current
  • Developed and maintained strong relationships with key stakeholders in the cluster.
  • Monitored and evaluated performance of team members to ensure quality standards were met.
  • Provided guidance and support to staff on operational procedures, policies and processes.
  • Conducted regular meetings with staff to review progress, discuss challenges and identify areas for improvement.
  • Identified training needs of staff within the cluster and implemented appropriate development plans accordingly.

Chief Branch Manager

Bajaj Allianz Life Insurance Co Ltd
Noida
04.2022 - 03.2024
  • Managed staff scheduling, hiring and training processes.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Conducted regular performance reviews for all employees in the branch.

Business Associate Manager

TATA AIA Life Insurance Co. Ltd
Ghaziabad
10.2021 - 04.2022
  • Conducted market research to identify potential customers and industry trends.
  • Prepared detailed sales reports for management review.
  • Developed and maintained customer relations by providing prompt, courteous service.

Branch Manager

Star Union Dai-Itchi Life Insurance Co. Ltd
New Delhi
03.2020 - 06.2021

Area Head

Bharti Axa Life Insurance Co. Ltd
Ghaziabad
06.2018 - 03.2020
  • Developing strategies for improving sales, customer service, and operational efficiencies across the region.
  • Recruiting, training, coaching, and mentoring sales staff to maximize productivity.

Channel Development Manager

Exide Life Insurance Co. Ltd
New Delhi, Ghaziabad
06.2015 - 05.2018
  • Developed and implemented strategies to increase channel sales revenue.
  • Created and managed a portfolio of relationships with key channel partners.
  • Conducted market research to identify potential new channels for product distribution.
  • Launched marketing campaigns to promote products through partner channels.

Zonal Sales Manager

Net Ambit Infosource & E-services Pvt Ltd
Ghaziabad, New Delhi, Chandigarh
12.2006 - 05.2015
  • Developed and implemented effective sales strategies to increase market share in the assigned zone.
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Coached, developed and motivated team to achieve revenue goals.

Education

Bachelor of Arts - Sociology

CSJM University
Kanpur
06-2003

Skills

  • Workforce Planning
  • Product Launches
  • Corporate Communications
  • Operations Management
  • Customer Service
  • Employee Development
  • Process Improvement
  • Customer Relationship Management
  • Negotiation
  • Strategic Planning
  • Performance Evaluation
  • Problem-solving aptitude

Accomplishments

  • Highest First Year Premium Collection for the year in 2007 & 2008
  • Highest revenue on cost Multiple in 2016
  • Highest Man Month Active in 2015, 2016, 2017

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Cluster Manager

Max Life Insurance Co Ltd
03.2024 - Current

Chief Branch Manager

Bajaj Allianz Life Insurance Co Ltd
04.2022 - 03.2024

Business Associate Manager

TATA AIA Life Insurance Co. Ltd
10.2021 - 04.2022

Branch Manager

Star Union Dai-Itchi Life Insurance Co. Ltd
03.2020 - 06.2021

Area Head

Bharti Axa Life Insurance Co. Ltd
06.2018 - 03.2020

Channel Development Manager

Exide Life Insurance Co. Ltd
06.2015 - 05.2018

Zonal Sales Manager

Net Ambit Infosource & E-services Pvt Ltd
12.2006 - 05.2015

Bachelor of Arts - Sociology

CSJM University

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Abhishek Chaturvedi