ADARSH GAUTAM
Bengaluru
Summary
As a certified Scrum Master with extensive experience in managing high-value transactions, I possess a deep understanding of SWIFT (MT and MX) messaging, equities trading, and mutual funds. This combination of expertise has not only sharpened my technical ability, but also fueled my confidence in delivering exceptional performance within the banking and financial sectors.
My long-term career goal is to continue learning and evolving within the banking domain, expanding my skills and expertise to drive innovation and excellence in the industry.
In addition to my Scrum Master capabilities, I have many years of experience overseeing seamless business operations. I excel at administering budgets, training staff, and optimizing processes to ensure maximum efficiency while balancing business objectives with operational requirements. My proficiency in loss prevention further strengthens my ability to deliver consistent results.
I am passionate about leveraging my diverse skill set to contribute to the success of forward-thinking organizations, and I am always eager to take on new challenges that will foster both personal and professional growth.
Overview
14
14
years of professional experience
Work History
Associate Manager
Standard Chartered
Bengaluru
11.2021 - Current
- Analyze monthly records and identify areas of process enhancement.
- Produced thorough, accurate and timely reports of project activities.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Prioritized and delegated tasks for efficient completion within team environment.
- Conducted regular performance reviews with direct reports.
- Created and managed budgets for travel, training, and team-building activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed daily workflow of team members to meet organizational goals.
- Created monthly reports outlining progress on key initiatives.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted testing of software and systems to ensure quality and reliability.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Periodically review the production access of the team to avoid dormancy.
- Doing the reconciliation of the NOSTRO report and making the switch entries to perform day closure.
- Monthly calls with the country SPOC for better coordination, which helps in reducing the TAT in performing BAU.
- NACK messages should be reviewed at the end of the day, and those should be handled by investigating further.
- FX deal booking for cross-currency wires by coordinating with dealers.
Team Leader
Standard Chartered
Bengaluru
05.2017 - 10.2021
- Exposed directly to the bank network for deal booking.
- Compose the productivity report of the team and publish it on a weekly basis.
- Cross-training of staff to be resilient in tough times.
- Keeping track of internal and external errors with detailed RCA.
- Conducting quick meetings every day for major updates (Daily Huddles) and sharing the MOM.
- Raising all required staff accesses for performing the BAU activities.
- Mailbox handling.
- Cross-checking both the maker and checker queues for pending transactions for the day.
- Coordinating with the technology and support team in case of any glitches in the system or back end.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Operations Analyst
JPMorgan Chase
Bengaluru
06.2012 - 05.2017
- Exposed to Swift infrastructure and Swift network.
- Interacting with auditors and complying with audit requirements.
- Granting access to Swift Message preparation through EURCs (End User Request Center).
- Maintaining and checking of End of Day (EOD) and Start of Day (SOD) reports.
- Performing annual and half-yearly re-certification of users' accesses as per audit requirements.
- Complying with audit and risk by maintaining key trackers and SharePoint sites up to date.
- Generating swift traffic reports, analyzing, consolidating, and supplying them to the management at the end of every week.
- Review of all the MT910, MT210, MT103, MT202, and MT202COV and their settlements.
Relationship Manager
India Infoline
Bengaluru
05.2011 - 04.2012
- I was responsible for client acquisition.
- Doing market research on the shares, as per the current market trend, and providing those to the client for profitability.
- Training the sales team for better productivity.
- Conducting seminars in different places for knowledge enhancement and client acquisition.
- Periodic portfolio analysis for every client.
- Helping investors to minimize loss and maximize profit by educating them on a few tools, like hedging, stop loss, etc.
- Utilizing all the resources to cross-sell the product and generate business.
- Educate users to invest in an index for long-term gain.
Education
Certified Scrum Master -
Scrum Alliance
Colorado, U.S.04.2023
Dynamic Leadership -
TOASTMASTER
03.2020
NCFM -
NSE
Bengaluru06.2011
B.COM -
M S Ramaiah
Bengaluru05.2010
XII -
St Joseph's
Patna03.2007
X -
International School
Patna03.2005
Skills
- Project management
- Employee training
- Data analysis
- Conflict resolution
- Process improvement
- Risk assessment
- Presentations
- Effective communication
- Staff management
- Floor supervision
- Public speaking
- Money handling
Affiliations
Cross-Border Training Facilitator – Kuala Lumpur, Malaysia
- Led and facilitated cross-border training sessions in Kuala Lumpur, Malaysia, aimed at enhancing team resilience and operational efficiency for both Inward and Outward payments.
- Delivered targeted training to diverse teams, focusing on Agile methodologies, team collaboration, and continuous improvement strategies.
Accomplishments
- Conducted Maths Olympiad (2021) to identify potential candidate (Girls) and provide sponsorship, same was featured in Hindustan newspaper and appreciated by local MLA
- Won GEMS Award (Standard Chartered) for automating 1500 transactions in Jordan market - Year 2020
- Awarded as 'Best Performer' in several months for outstanding and flawless execution of work in team - JP Morgan
- Won title 'Star of the Quarter 2014' in JP Morgan for recurrently performing best in team
- Grabbed 'SERVICE EXCELLENCE AWARD' for overall best performance in the year 2015
- Got promoted to take up new responsibilities in the firm as Senior Operational Analyst
- Awarded as Outstanding Performer in the year 2016
- Awarded as the 'TRAINING CHAMPION' for the entire LOB in March 2016
- Got the Zero Error Award for monitoring Queue (ATR Matching) in the year 2016
- Conducted essay competition 'INDIAN THOUGHTS' in Indian Railways via which raised fund and helped poor children in their education
- Participated in TV show Campus and won 1st prize in singing - 2006
- Wrote articles in Times of India
- Won 1st prize in Speech Competition 'Rendezvous' at club level - Toastmaster
- Completed Dynamic leadership pathways in Toastmaster
- Served as a VP Education/Treasurer for SCB Toastmaster club
- Went to Malaysia (KL) to give cross border training and make team more resilient
- Yearly 2400+ transactions automated in Iraq market which resulted in STP increase and FTE save
- Done CSM certification to be more agile and future ready
Languages
- Hindi
- English
Personal Information
- Date of Birth: 08/08/90
- Nationality: Indian
Timeline
Associate Manager
Standard Chartered
11.2021 - Current
Team Leader
Standard Chartered
05.2017 - 10.2021
Operations Analyst
JPMorgan Chase
06.2012 - 05.2017
Relationship Manager
India Infoline
05.2011 - 04.2012
Certified Scrum Master -
Scrum Alliance
Dynamic Leadership -
TOASTMASTER
NCFM -
NSE
B.COM -
M S Ramaiah
XII -
St Joseph's
X -
International School
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